Sr. Technical Writer (India)

Skydrop; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zimperium is looking for a Senior Technical Writer based in India to create internal and customer-facing documentation for technical products. You will interact with experts, research software, and ensure accurate documentation across various platforms.

Ideal candidates will have at least 5 years of experience, a BS/BA in Computer Science, and strong communication skills. Familiarity with tools like Jira and Confluence is crucial.

The position offers a collaborative atmosphere and opportunities for professional growth.

Qualifications

• 5+ years of experience in software technical documentation.
• Experience in writing API documentation.
• Experience in an agile software development environment.

Responsibilities

• Interact with subject matter experts to understand software deliverables.
• Research and analyze data to develop documentation content.
• Ensure accuracy and clarity of customer-facing documentation.

Skills

Technical documentation

Ability to grasp technical concepts

Team collaboration

Attention to detail

Organization

Communication

Education

BS/BA in Computer Science or relevant fields

Tools

Jira

Confluence

Oxygen XML Editor

Markdown

Slate HTML documentation

Job description

Zimperium® is the world leader in mobile security, purpose-built to protect the modern mobile enterprise. Trusted by leading organizations and governments, our AI-driven platform delivers real-time, on-device protection for mobile applications and devices. We help organizations stay ahead with proactive defense against evolving threats—including mobile-targeted phishing (mishing), malware, app vulnerabilities, and zero-day exploits. Our mission is to empower organizations to operate securely and confidently in today’s dynamic digital environment.

As a Senior Technical Writer in Zimperium, you will author internal and customer-facing documentation for several highly technical products. This role requires understanding various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner.

Responsibilities

• Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases.
• Research, analyze data and test new and existing software to develop documentation content.
• Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation.
• Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand.
• Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness.
• Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines.
• Work independently while also being detail-oriented, organized, a team-player, and approachable.
• Manage multiple projects and priorities simultaneously.
• Strive to continually improve the quality of our product documentation.

Qualifications

To be considered for this role, you must have prior documentation experience authoring documentation for software products.

• BS/BA in Computer Science or other relevant fields.
• At least 5+ years of experience in software technical documentation.
• Ability to make complicated concepts easy to understand.
• Experience as a technical writer role in an agile software development environment.
• Experience in writing API documentation.
• Experience with Jira and Confluence.
• Experience in image capture tools and PowerPoint to convey concepts when needed.
• Ownership and "can do" attitude with the passion to meet aggressive deadlines.
• Experience in IT security technologies and also iOS and Android mobile operating systems and technologies is highly desirable.
• Experience in Oxygen XML Editor is a plus.
• Experience in Markdown and Slate HTML documentation is a plus.

Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.