Sr Technical Program Manager I

Nielsen Sports; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Nielsen Sports in Bengaluru is seeking an experienced Product Operations / Technical Program Management professional to lead governance of growth initiatives, drive PDLC compliance, and align engineering with product goals.

You will manage risk, develop dashboards with JIRA/Tableau, guide sprint planning, and help optimize CI/CD and quality metrics across cross-functional teams.

Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or a related field.
• 6-9 years of experience in product operations, quality engineering, or technical program management within agile software environments.
• Proficient with JIRA, Confluence, Tableau, and Power BI.
• Strong knowledge of PDLC, risk management, and software quality metrics.
• Experience with CI/CD, integration testing, and cross-functional collaboration.

Responsibilities

• Lead governance of growth initiatives with weekly progress updates.
• Identify and communicate risks across engineering and product teams with mitigation plans.
• Build and maintain performance dashboards using JIRA and Tableau/Power BI.
• Use data insights to drive process improvements and present recommendations to leaders.
• Advise Product Managers and Scrum Masters on PDLC compliance and RACI guidelines.
• Refine PDLC processes and tool usage for efficiency across teams.
• Collaborate with engineering to monitor quality metrics like code coverage and defect density.
• Oversee integration testing and final quality signoffs before production.
• Participate in sprint planning and other ceremonies to provide technical guidance.
• Support CI/CD improvements for faster, quality-gated delivery.

Skills

Leadership

Stakeholder management

Analytical thinking

Cross-functional collaboration

Education

Bachelor's or Master's in CS/Engineering

Tools

JIRA

Confluence

Tableau

Power BI

Job description

Job Description

• Lead governance of growth initiatives with comprehensive weekly updates on progress, providing visibility into development timelines, milestone achievements, risks and any deviations from targets.
• Identify and communicate risks across engineering and product teams, creating alerts and detailed risk mitigation strategies.
• Build and maintain advanced performance dashboards using JIRA and other analytics tools like Tableau, consolidating key metrics such as sprint velocity, cycle time, quality metrics, and resource allocation.
• Utilize data insights to drive process improvements and present actionable recommendations to cross-functional leaders.
• Act as an advisor to Product Managers and Scrum Masters on technical process alignment, maintenance of JIRA scrum boards, ensuring compliance with PDLC standards and enforcing RACI guidelines to maintain clear accountability across all stages of the development cycle.
• Continuously evaluate and refine PDLC processes and tools, promoting technical compliance and efficiency improvements across engineering and product teams.
• Partner with engineering to establish and monitor critical quality metrics, including code coverage, defect density, and technical debt, to ensure high standards of engineering quality.
• Oversee integration testing and provide final quality signoffs before production check-ins, coordinating with engineering leads to validate that all code meets defined standards.
• Participate in sprint planning, retrospectives, and other agile ceremonies as required providing technical guidance and ensuring alignment to PDLC best practices.
• Collaborate with engineering leads to refine continuous integration and continuous deployment (CI/CD) processes, enabling faster delivery cycles with robust testing and quality gates.

Qualifications

• Bachelor s or Master s degree in Computer Science, Engineering, or related field.
• 6-9 years of experience in product operations, quality engineering, or technical program management within agile, software-focused environments.
• Advanced proficiency and hands-on scripting experience with JIRA, Confluence, and similar tools like Tableau/Power BI.
• Solid understanding of PDLC methodologies, risk management practices, and quality metrics relevant to software development.
• Strong background in software testing frameworks, CI/CD pipelines, and integration testing.
• Technically astute, with the ability to bridge the gap between engineering and product for high-quality, scalable deliveries.
• Proactive, with exceptional analytical skills and a passion for implementing quality governance in complex, cross-functional environments.
• A collaborative problem-solver, skilled at navigating fast-paced environments while enforcing technical standards and operational excellence.