Sr Specialist - Workplace Operations, Technical & Facilities

Intelliserve Konsulting Pvt Ltd; Gurugram District; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Intelliserve Konsulting Pvt Ltd in Gurgaon is seeking a Sr. Specialist - Technical, Facilities & Workplace Operations to ensure safe, reliable and efficient operation of office facilities and infrastructure.

The role blends hands-on technical ownership with governance across equipment, safety, budgets, and analytics, using AI-enabled tools and dashboards. The ideal candidate has 6+ years in Technical Facilities Management, strong MEP knowledge, vendor management experience, and proficiency in

Qualifications

• 6+ years in Technical Facilities Management or related fields.
• Strong understanding of MEP systems and asset lifecycle.
• Experience with vendor management and SLA/KPI oversight.
• Proficiency in Excel and dashboards; AI productivity tools.

Responsibilities

• Oversee Technical Facilities, Critical Infrastructure & Assets.
• Ensure safety, fire compliance and business continuity.
• Lead budgeting, spend, and financial governance.
• Manage access control, vendors, sustainability initiatives.

Skills

MEP systems expertise

Budgeting & cost control

AI productivity tools

Dashboarding

Vendor management

Education

Bachelor's/Master's in Electrical or Mechanical Engineering

Tools

Power BI

Generative AI tools

Job description

Role :- Sr. Specialist - Technical, Facilities & Workplace Operations

Experience :- 6+ Years of relevant exp

POSITION SUMMARY

The Sr. Specialist - Technical, Facilities & Workplace Operations will ensure the safe, reliable, efficient and technology-enabled operation of office facilities and associated infrastructure. The role combines hands‑on technical ownership with strong governance across critical equipment, maintenance, safety, access control, civil works, vendors, budgets, analytics and sustainability. The individual should be comfortable using AI-enabled tools, automation, dashboards and digital facilities‑management platforms to improve reliability, productivity, cost control and decision‑making.

WHAT YOU'LL DO

Technical Facilities, Critical Infrastructure & Assets

Safety, Fire, Compliance & Business Continuity

Budgeting, Spend & Financial Governance

Access Control, Vendors, Sustainability & Stakeholders

YOU'RE GOOD AT

• Bachelor's / Master's degree in Electrical Engineering, Mechanical Engineering or a related technical discipline, with 6+ years of relevant experience in Technical Facilities Management, Engineering Services, Workplace Operations or Integrated Facilities Management.
• Strong hands‑on understanding of MEP systems, critical equipment, preventive maintenance, asset lifecycle management, civil/fit‑out works and statutory safety requirements.
• Experience managing technical vendors, OEMs and contractors, including SLA/KPI management, technical evaluation and commercial awareness.
• Demonstrated experience in budget preparation, financial tracking, PO/invoice management, cost control and CAPEX replacement planning.
• Strong working knowledge of Excel and dashboards; hands‑on experience using Generative AI / AI productivity tools, with the ability to demonstrate practical workplace applications. Power BI or equivalent analytics experience is preferred.
• Ability to understand technical drawings, specifications, manuals, BOQs and vendor proposals; strong problem‑solving and root‑cause‑analysis capability.
• Experience with access‑control systems, access governance/reconciliation and audit‑ready record keeping is preferred.

KEY COMPETENCIES

Technical ownership: takes end-to-end responsibility and applies sound technical judgement.

Safety & risk mindset: anticipates issues and treats life safety and infrastructure safety as non‑negotiable.

Digital & analytical mindset: uses AI, automation and data to improve ways of working.

Financial discipline: maintains strong budget and spend controls.

Customer orientation: balances service, reliability, safety, compliance and cost.

Vendor management: sets clear expectations and holds partners accountable.

Communication & collaboration: works effectively across technical and non‑technical teams.

Initiative, judgement & confidentiality: works independently, prioritises effectively and handles sensitive information appropriately.