Technical Lead

Sodexo; Pune District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Sodexo in India is seeking a Technical Lead for Facilities & Workplace Operations to manage day-to-day administration across locations, ensuring reception, workspace support, meeting-room readiness, housekeeping, security, transport, catering and maintenance services are delivered to standard.

You will oversee preventive maintenance, safety compliance, vendor contracts, budgeting, and business continuity while coaching the admin and facilities team and reporting to senior stakeholders.

Qualifications

• Substantial experience in technical administration, facilities management, workplace services or corporate real estate within a complex enterprise environment.
• Proven experience leading multi-service facilities operations and external vendor ecosystems.
• Working knowledge of workplace health and safety, statutory compliance, audits and emergency preparedness in India.
• Experience managing budgets, contracts, service performance and improvement initiatives.
• Degree or professional qualification in facilities management, operations, administration, engineering or a related discipline.
• IFMA, IWFM, IOSH, NEBOSH or equivalent certifications desirable.

Responsibilities

• Lead day-to-day administration and facilities operations across assigned India locations.
• Ensure consistent delivery of reception, workplace support, meeting-room readiness, housekeeping, security, transport, catering and maintenance services.
• Oversee preventive maintenance, repairs, workplace readiness and timely resolution of site issues.
• Monitor workspace usage and support capacity, consolidation, relocation or refurbishment planning as required.
• Coordinate workplace health, safety and environmental compliance, including audits, inspections, risk assessments and corrective actions.
• Maintain emergency-preparedness arrangements, including fire-warden and first-aider programmes, evacuation readiness and mandatory training coordination.
• Support HSE reporting, compliance follow-up and resolution of employee issues in partnership with relevant stakeholders.
• Lead, coach and develop the administration and facilities team, with clear ownership, service standards and succession coverage.

Skills

Facilities management

Team leadership

Governance & reporting

Vendor management

Budget management

HSE compliance

Project coordination

Risk assessment

Education

Bachelor's degree in facilities management / related field

Job description

We are looking for a technical lead for one of our prestigious client.

Facilities & Workplace Operations

• Lead day-to-day administration and facilities operations across assigned India locations.
• Ensure consistent delivery of reception, workplace support, meeting-room readiness, housekeeping, security, transport, catering and maintenance services.
• Oversee preventive maintenance, repairs, workplace readiness and timely resolution of site issues.
• Monitor workspace usage and support capacity, consolidation, relocation or refurbishment planning as required.

Health, Safety, Environment & Compliance

• Coordinate workplace health, safety and environmental compliance, including audits, inspections, risk assessments and corrective actions.
• Maintain emergency-preparedness arrangements, including fire-warden and first-aider programmes, evacuation readiness and mandatory training coordination.
• Support HSE reporting, compliance follow-up and resolution of employee issues in partnership with relevant stakeholders.
• Ensure site practices align with applicable statutory requirements and Capita policies.

Vendor, Contract & Financial Management

• Manage facilities service partners and contracts, including service scope, performance, service levels, invoicing and issue escalation.
• Run regular vendor performance reviews and drive corrective or improvement plans where required.
• Manage the administration and facilities budget with strong cost control, forecasting and governance.
• Identify sustainable opportunities to improve service quality, efficiency and value.

Property, Infrastructure & Business Continuity

• Manage relationships with landlords, business parks, building management and external agencies.
• Coordinate office infrastructure works, workplace changes and site projects with minimal business disruption.
• Support business continuity, incident response and site-level crisis management.
• Maintain operational readiness of critical workplace services and escalation routes.

Team Leadership & Governance

• Lead, coach and develop the administration and facilities team, with clear ownership, service standards and succession coverage.
• Promote a culture of safety, accountability, customer service and continuous improvement.
• Maintain accurate records, dashboards, governance routines and action tracking.
• Provide concise operational updates, risks and recommendations to senior stakeholders.

Experience & Qualifications

• Substantial experience in technical administration, facilities management, workplace services or corporate real estate within a complex enterprise environment.
• Proven experience leading multi-service facilities operations and external vendor ecosystems.
• Working knowledge of workplace health and safety, statutory compliance, audits and emergency preparedness in India.
• Experience managing budgets, contracts, service performance and improvement initiatives.
• Degree or professional qualification in facilities management, operations, administration, engineering or a related discipline.
• W levant professional certification such as IFMA, IWFM, IOSH, NEBOSH or equivalent is desirable.