Sr. Specialist I

Mastek Limited; Gurgaon; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Mastek Limited in Gurgaon is seeking a senior GCP Support Engineer with 10-15 years of experience to provide expert-level support for Google Cloud Platform services, troubleshoot issues, and optimize cloud infrastructure.

The role is hybrid, with three days per week from the office, and involves guiding customers on best practices, ensuring reliability, security, and performance of data pipelines running on GCP.

Qualifications

• 10–15 years of experience working with Google Cloud Platform (GCP).
• GCP certification mandatory and proven expertise with core services.
• Strong troubleshooting, automation, and cloud optimization skills.
• Experience in migration, security, and cost optimization on GCP.

Responsibilities

• Provide expert-level support for GCP services including security and IAM.
• Troubleshoot infrastructure, networking, and performance issues on GCP.
• Help customers design, deploy, and optimize workloads on GCP.
• Monitor, log, and respond to incidents; drive improvements with product teams.

Skills

GCP core services

SRE / monitoring

Scripting (Python, Bash)

Kubernetes (GKE)

Docker & containerization

CI/CD pipelines

GCP Certification

Networking & security on GCP

Tools

Terraform

Jenkins

GitHub Actions

ArgoCD

CloudFormation

Job description

Select how often (in days) to receive an alert:

An GCP Support Engineer is a technical professional with 10-15 yrs experience responsible for providing support to customers using (GCP). This role involves troubleshooting, resolving technical issues, optimizing cloud infrastructure, and ensuring customer satisfaction.

Below is a detailed job description for an GCP Support Engineer:

Mode - Hybrid - 3 days from Office every week.

Skill Set:

• Strong understanding of GCP core services (e.g. GKE ,IAM, Moniotring, CloudSql , GKE , PUB SUB etc ).
• Terraform – Good hands on experience with TFE
• Experience with scripting and automation tools (e.g., Python, Bash, Terraform, CloudFormation).
• Good understanding of K8, Docker and containerization platform.
• CI/CD - end to end deployment process - any tool - Jenkins, GitHub, ArgoCD, CI/CD GCP Pipeline and any orchestration tools
• Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on GCP.
• GCP certification is mandatory.
• Monitoring and Alerting

Responsibilities :

1. Technical Support:

• Provide expert-level support for GCP services including Security and role.
• Troubleshoot and resolve customer issues related to infrastructure, networking, security, and performance.
• Debug and resolve issues related to application deployment, scaling, and monitoring on GCP.

2. Infrastructure Management:

• Assist customers with setting up, configuring, and managing GCP environments.
• Guide customers on best practices for deploying and managing workloads on GCP.
• Help customers migrate on-premises applications to GCP.

3. Networking and Security:

• Troubleshoot networking issues related to VPC, subnets, route tables, security groups, and NAT gateways.
• Provide guidance on securing GCP environments, including IAM roles, policies, encryption, and compliance.
• Assist with configuring and troubleshooting GCP Load Balancers, Route 53, and Direct Connect.

4. Performance Optimization:

• Analyse and optimize the performance of GCP resources and applications.
• Provide recommendations for cost optimization, resource allocation, and autoscaling.
• Respond to and resolve customer-reported incidents in a timely manner.
• Escalate complex issues to GCP product teams and follow up until resolution.