DevOps Specialist

Mastek; Bengaluru Urban; Hybrid; INR 2,800,000 - 3,600,000; Full time

Job summary

Mastek is seeking a GCP Support Engineer with 10+ years of experience to provide expert support for GCP services and infrastructure optimization. The role involves troubleshooting, deploying, and monitoring across cloud environments to ensure performance and reliability.

Hybrid work arrangement with 3 days in office per week is expected. Strong scripting, Terraform, and CI/CD experience are required along with GCP certification.

Qualifications

• 10+ years of experience in GCP or cloud support.
• Hands-on experience with GCP services and infrastructure optimization.
• GCP certification is mandatory.

Responsibilities

• Provide expert-level support for GCP services including security and IAM.
• Troubleshoot and resolve infrastructure, networking, and performance issues on GCP.
• Assist with configuring and managing GCP environments; migrate on-premises workloads to GCP.
• Monitor, log, and alert to ensure reliability and availability of data pipelines on GCP.

Skills

GCP core services

Kubernetes

Docker

CI/CD processes

Scripting (Python Bash)

Security & IAM

Tools

Terraform

Python

Bash

CloudFormation

Jenkins

GitHub Actions

ArgoCD

Job description

An GCP Support Engineer is a technical professional with 10-15 yrs experience responsible for providing support to customers using (GCP). This role involves troubleshooting, resolving technical issues, optimizing cloud infrastructure, and ensuring customer satisfaction. Below is a detailed job description for an GCP Support Engineer:

Experience - 10+ years

Mode - Hybrid - 3 days from office every week.

Skill Set:

• Strong understanding of GCP core services (e.g. GKE ,IAM, Moniotring, CloudSql , GKE , PUB SUB etc ).
• Terraform Good hands on experience with TFE
• Experience with scripting and automation tools (e.g., Python, Bash, Terraform, CloudFormation).
• Good understanding of K8, Docker and containerization platform.
• CI/CD - end to end deployment process - any tool - Jenkins, GitHub, ArgoCD, CI/CD GCP Pipeline and any orchestration tools
• Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on GCP.
• GCP certification is mandatory.
• Monitoring and Alerting

Responsibilities :

Technical Support:

• Provide expert-level support for GCP services including Security and role.
• Troubleshoot and resolve customer issues related to infrastructure, networking, security, and performance.
• Debug and resolve issues related to application deployment, scaling, and monitoring on GCP.

Infrastructure Management:

• Assist customers with setting up, configuring, and managing GCP environments.
• Guide customers on best practices for deploying and managing workloads on GCP.
• Help customers migrate on-premises applications to GCP.

Networking and Security:

• Troubleshoot networking issues related to VPC, subnets, route tables, security groups, and NAT gateways.
• Provide guidance on securing GCP environments, including IAM roles, policies, encryption, and compliance.
• Assist with configuring and troubleshooting GCP Load Balancers, Route 53, and Direct Connect.

Performance Optimization:

• Analyse and optimize the performance of GCP resources and applications.
• Provide recommendations for cost optimization, resource allocation, and autoscaling.
• Respond to and resolve customer-reported incidents in a timely manner.
• Escalate complex issues to GCP product teams and follow up until resolution