Sr. Specialist, HR Process Excellence & Continuous Improvement

Lonza; Hyderabad; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Lonza Hyderabad is seeking a Continuous Improvement professional to support HR Operations Delivery and drive LBMS adoption across global HR processes. You will collaborate with regional HR Services teams, HR Digital, and Quality and Compliance to optimize payroll and HR workflows.

The role requires Lean Six Sigma Yellow Belt, data analytics proficiency (Power BI, Excel), and experience with AI-enabled HR platforms. Strong stakeholder engagement and project management skills are essential.

Formación

• Lean Six Sigma Yellow Belt certified and experience leading HR process improvement initiatives.
• Strong analytical skills to interpret data, identify trends, KPIs and insights using Power BI and Excel.
• Experience with AI-enabled HR platforms (e.g., Workday, ServiceNow) and workflow automation tools (Power Automate, RPA).
• Proficient in building dashboards, reports, process maps and business presentations (Power BI, Excel, Visio).
• Change management and stakeholder engagement skills; ability to facilitate workshops and drive adoption of improvements.
• Excellent communication skills to engage stakeholders at all levels and manage multiple initiatives.

Responsabilidades

• Champion the global vision for HR processes and technology improvements in line with Lonza goals.
• Lead initiatives implementing the LBMS framework within HR Services Delivery.
• Review Payroll and HR processes using Lean Six Sigma to identify risks and opportunities.
• Develop and maintain a Business Process Management Framework including service catalogues and process maps.
• Manage improvement projects using Lonza Project Methodology and facilitate problem‑solving workshops.
• Collaborate with regional teams to track KPIs and use data analytics to drive decisions.

Conocimientos

Lean Six Sigma Yellow Belt

HR process improvement

DMAIC

Root cause analysis

Data analysis

Power BI

Excel

Visio

PowerPoint

Workday

ServiceNow

Herramientas

Power BI

Excel

Visio

PowerPoint

Workday

ServiceNow

Power Automate

Descripción del empleo

Job Summary

The purpose of the role is to support the HR Operations Delivery organization in delivering continuous improvement activities across Workforce lifecycle processes globally. Overall objective is to enhance the HR Services Delivery and Workforce Experience through establishing and embracing a culture of Continuous Improvement (LBMS).

You will work closely with a variety of stakeholders across the globe, such as regional HR Services teams, HR Digital, Business Process Managers, Quality and Compliance or HR Business Partners.

Location: Hyderabad

What you will do

• Champion Global Excellence: Support the global vision and strategic objectives for HR processes and technology, ensuring alignment with Lonza's goals.
• Lead Continuous Improvement: Implement and advocate for the LBMS framework within HR Services Delivery. Drive initiatives that promote lean concepts, including 6s, A3, and DMAIC, to streamline operations.
• Optimize HR Processes: Conduct comprehensive reviews of Payroll and HR processes to identify risks and opportunities. Use Lean and Six Sigma methods to develop and execute effective solutions, such as FMEA.
• Advance Business Processes: Introduce and maintain a Business Process Management Framework including service catalogues and process maps.
• Drive Key Projects: Apply Lonza Project Methodology to manage and deliver improvement projects. Facilitate workshops for problem-solving and process enhancement.
• Measure and Monitor: Collaborate across and stakeholders to establish and track key performance metrics. Utilize data analytics to drive decisions and measure progress.
• Foster Global Collaboration: Partner with colleagues across regions to replicate successful initiatives and maintain strong relationships with stakeholders.

What we are looking for

• Process Excellence Continuous Improvement: Lean Six Sigma Yellow Belt certified; experience leading HR process improvement initiatives using Lean, DMAIC, process mapping and root cause analysis.
• Data Analysis Reporting: Strong analytical skills with the ability to interpret data, identify trends, measure KPIs and generate actionable insights using tools such as Power BI and Excel.
• AI Automation: Experience using Microsoft Copilot, ChatGPT and AI-enabled HR platforms (e.g. Workday, ServiceNow). Exposure to workflow automation tools such as Power Automate, Automation Anywhere or other RPA solutions is advantageous.
• Technical Skills: Proficient in Power BI, Excel, Visio and PowerPoint, with the ability to create dashboards, reports, process maps and business presentations.
• Change Management Stakeholder Engagement: Experience driving adoption of continuous improvement initiatives, influencing stakeholders, facilitating workshops and supporting organisational change.
• Communication Facilitation: Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
• Organisation Project Management: Highly organised with strong attention to detail, prioritisation skills and the ability to manage multiple initiatives simultaneously.
• Customer Employee Experience Focus: Ability to identify pain points and support the design of efficient, user-centred HR processes and services.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.