Sr. Service Coordinator

Servotech Power Systems; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Servotech Power Systems in India seeks a Sr. Service Coordinator to oversee service operations, coordinate with service engineers, and manage project-related service activities to ensure smooth execution and timely delivery.

You will track schedules, liaise with clients and internal teams, prepare progress reports, and support escalation resolution to maintain service quality. This role demands proactive planning and strong cross-site coordination to meet deadlines.

Responsibilities

• Handle and coordinate the day-to-day activities of service engineers
• Allocate service calls, sites, and projects to service engineers
• Ensure proper coordination between service engineers, internal teams, and clients
• Monitor service schedules, site visits, and project timelines
• Handle project service coordination from planning to execution
• Track service reports, job cards, and project documentation
• Follow up on pending service calls and project closures
• Ensure timely resolution of service issues and escalations
• Prepare and share service and project status reports with senior

Job description

Job Summary

We are looking for a Sr. Service Coordinator to manage service operations, coordinate with service engineers, and handle project-related service activities to ensure smooth execution and timely delivery.

Responsibilities

• Handle and coordinate the day-to-day activities of service engineers
• Allocate service calls, sites, and projects to service engineers
• Ensure proper coordination between service engineers, internal teams, and clients
• Monitor service schedules, site visits, and project timelines
• Handle project service coordination from planning to execution
• Track service reports, job cards, and project documentation
• Follow up on pending service calls and project closures
• Ensure timely resolution of service issues and escalations
• Prepare and share service and project status reports with senior

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