Sr. PagerDuty / AIOps Engineer – Technical Lead

ConnexR Solutions Pvt Ltd; Chennai District, Bengaluru, Hyderabad; Hybrid; INR 1,920,000 - 3,200,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ConnexR Solutions Pvt Ltd is seeking a Sr. PagerDuty / AIOps Engineer - Technical Lead in India for hybrid work across Chennai, Bengaluru, and Hyderabad. The role focuses on leading PagerDuty implementation, event orchestration, and incident automation in a fast-paced environment.

The position offers up to ₹32 LPA with immediate joiners and an afternoon shift. You will map Moogsoft configurations to PagerDuty, coordinate with monitoring teams, and drive technical decisions to optimize alerting

Qualifications

• Experience implementing PagerDuty in complex environments.
• Knowledge of event orchestration and alert routing.
• Experience with on-call policies and incident response workflows.
• Experience with Moogsoft integration or migration.
• Familiarity with monitoring tools (Datadog, New Relic, Splunk, CloudWatch).

Responsibilities

• Lead PagerDuty implementation and technical decision-making.
• Analyze Moogsoft configurations and map capabilities to PagerDuty.
• Design event orchestration, routing, correlation, deduplication, and suppression rules.
• Configure services, teams, on-call schedules, escalation policies, and responder workflows.
• Support migration planning, production cutover, and post-migration stabilization.
• Coordinate with monitoring, ServiceNow, and automation engineering teams.
• Optimize alert noise and incident management workflows.
• Ensure delivery aligns with agreed SOW outcomes.
• Lead technical documentation and knowledge transfer.

Skills

PagerDuty implementation

Event orchestration

Alert routing & deduplication

On-call escalation policies

Incident response workflow

REST APIs & integrations

SRE & monitoring concepts

Python or Bash scripting

Monitoring tools familiarity

Tools

PagerDuty

Moogsoft

Terraform

Datadog

New Relic

Splunk

AWS CloudWatch

Job description

Sr. PagerDuty / AIOps Engineer - Technical Lead

Chennai, Bangalore & Hyderabad, India | Posted on 10/12/2026

Work Mode: Hybrid

Budget: Up to ₹32 LPA

Notice Period: Immediate joiners or candidates serving notice

Shift: Afternoon

Interview Process: 3 technical video interview rounds

Employment Type: Full-time

Mandatory Skills

Strong hands-on PagerDuty implementation experience

PagerDuty Event Orchestration

Event routing, correlation, deduplication, and suppression

Services, teams, and business-service configuration

On-call schedules and escalation policies

Incident response workflow configuration

PagerDuty REST APIs and integrations

Moogsoft architecture, operations, or migration knowledge

Monitoring and observability concepts

Key Responsibilities

Lead PagerDuty implementation and technical decision-making.

Analyze existing Moogsoft configurations and map capabilities to PagerDuty.

Design event orchestration, routing, correlation, deduplication, and suppression rules.

Configure services, teams, on-call schedules, escalation policies, and responder workflows.

Support migration planning, production cutover, and post-migration stabilization.

Coordinate with monitoring, ServiceNow, and automation engineering teams.

Optimize alert noise and incident management workflows.

Ensure delivery aligns with agreed SOW outcomes.

Lead technical documentation and knowledge transfer.

Preferred Skills

Alert and event migration experience

ServiceNow incident integration

Terraform and PagerDuty provider

Python or Bash scripting

Datadog, New Relic, Splunk, or AWS CloudWatch