Work Mode: Hybrid
Employment Type: Full-Time
Notice Period: Immediate Joiners or Candidates Serving Notice Period
Shift: Afternoon
Budget: Up to ₹30 LPA
Interview Process: 3 Technical Rounds (Video)
Job Description
We are looking for an experienced Automation / Site Reliability Engineering (SRE) Engineer with strong expertise in PagerDuty, Terraform, Infrastructure as Code (IaC), Python, Bash scripting, and API-driven automation. The ideal candidate will have hands-on experience automating incident management, operational workflows, service onboarding, and production support processes.
Candidates must have 4+ years of hands-on PagerDuty experience , including API integrations, workflow automation, incident-response automation, and operational runbooks.
Primary Skills – Must Have
- 6+ years of overall IT experience.
- 4+ years of hands-on experience with PagerDuty.
- Strong experience with Terraform and Infrastructure as Code (IaC).
- Proficiency in Python and Bash scripting.
- Hands-on experience with REST APIs and API-driven automation.
- Experience in workflow orchestration, operational automation, and runbook automation.
- Strong knowledge of Git and CI/CD pipelines.
- Solid understanding of SRE and DevOps principles.
- Experience in production troubleshooting, incident management, and automation.
- Ability to develop scalable, reusable, and reliable automation solutions.
Secondary Skills – Strongly Preferred
- PagerDuty APIs and PagerDuty Terraform Provider.
- Automated PagerDuty configuration and service onboarding.
- Incident-response workflow automation.
- Auto-remediation patterns and ChatOps integration.
- Integration testing and end-to-end automation validation.
- Production support and incident management automation.
Optional / Good-to-Have Skills
- Go programming and Ansible.
- ServiceNow API integrations.
- Moogsoft and monitoring platforms such as Datadog, Splunk, and AWS CloudWatch.
- Kubernetes administration and automation.
- AWS or Azure cloud automation.
- Microsoft Teams and Slack integrations.
- Serverless automation solutions.
Key Responsibilities
- Own and develop the automation and engineering components of SRE initiatives.
- Design, implement, and maintain Terraform-based PagerDuty configurations wherever appropriate.
- Use PagerDuty APIs to enable repeatable configuration, integrations, and operational workflows.
- Develop and implement incident-response workflows, automated runbooks, and approved auto-remediation solutions.
- Integrate existing scripts, tools, monitoring platforms, and enterprise applications with PagerDuty.
- Automate service and application onboarding to minimize manual configuration.
- Implement API-driven operational workflows and ChatOps integrations.
- Establish appropriate validation, logging, exception handling, and rollback mechanisms.
- Support System Integration Testing (SIT), User Acceptance Testing (UAT), and end-to-end technical testing.
- Assist with production cutover, stabilization, troubleshooting, and knowledge transfer.
- Follow DevOps and SRE best practices to improve operational reliability, scalability, and efficiency.
Candidate Requirements
- Must have 4+ years of hands-on PagerDuty experience.
- Must have strong Terraform, Python/Bash scripting, and automation skills.
- Must be available to join immediately or be serving a notice period.
- Must be willing to work in a hybrid model from Chennai, Bangalore, or Hyderabad.