Sr. Manager / Manager – Non FMCG

ESP Engineered; Bhilwara; On-site; INR 600,000 - 900,000; Full time

Job summary

ESP Engineered is looking for a Quality Manager based in Bhilwara, Rajasthan. The successful candidate will develop and implement quality management systems in line with industry standards for the apparel, cosmetics, and footwear sectors. This role requires 5–10 years of experience in quality management, a degree in a related field, and strong analytical skills. Key responsibilities include compliance oversight, supplier audits, and enhancing product quality through continuous improvement initiatives.

Qualifications

• 5–10 years of experience in quality management within the apparel industry.
• Strong knowledge of ISO standards and GMP.
• Experience with regulatory compliance (FDA, EU regulations for cosmetics).

Responsibilities

• Develop quality management systems and standards.
• Ensure compliance with industry regulations.
• Oversee laboratory testing and approve samples.
• Conduct supplier audits and manage quality teams.
• Prepare quality reports and track KPIs.

Skills

Analytical and problem-solving skills

Knowledge of testing standards (AQL, ASTM, ISO)

Leadership and team management

Regulatory knowledge

Communication and reporting skills

Education

Bachelor’s degree in Textile Engineering, Chemical Engineering, Industrial Engineering, Quality Management, or related field

Certification in Six Sigma, ISO Lead Auditor

Job description

• Develop and implement quality management systems (QMS).
• Establish quality standards for raw materials, in-process production, and finished goods.
• Approve incoming raw materials (fabrics, trims, chemicals, packaging, cosmetic ingredients, footwear components).
• Monitor production processes to ensure adherence to quality standards.
• Manage final inspections before shipment.

2. Compliance & Regulatory Management

• Ensure compliance with industry regulations and standards such as:
  • Apparel & Footwear: ISO standards, ASTM, AQL, CPSIA, REACH.
  • Cosmetics: GMP, FDA regulations, EU Cosmetic Regulation.
  • Coordinate with consultants for ongoing activities/concerns.
• Maintain documentation for audits and certifications.
• Coordinate internal and external audits.

3. Testing & Inspection

• Oversee laboratory testing (fabric strength, color fastness, cosmetic stability, microbiological testing, footwear durability).
• Approve product samples and pre-production samples.
• Monitor AQL inspection processes.
• Investigate product failures and customer complaints.

4. Supplier Quality Management

• Conduct supplier audits and performance reviews.
• Ensure suppliers meet required quality standards.
• Lead and train quality inspectors and QA teams.
• Develop SOPs and quality manuals.
• Conduct training on quality standards and compliance.
• Analyze defect trends and implement corrective and preventive actions.
• Use quality tools such as Six Sigma, Root Cause Analysis, Pareto Analysis.
• Drive process improvement initiatives to reduce waste and rework.

7. Reporting & Documentation

• Prepare quality reports for senior management.
• Maintain quality records, inspection reports, and audit documentation.
• Track KPIs such as defect rate, return rate, rework percentage, and customer complaints.

Key Result Areas:

• Product Quality Assurance
• Regulatory & Compliance Management
• Process Quality Control
• Supplier Quality Management
• Laboratory & Testing Management
• Customer Satisfaction & Complaint Management
• Continuous Improvement & Cost of Quality
• Reporting & Quality Metrics

Skills required

• Strong analytical and problem-solving skills
• Knowledge of testing standards (AQL, ASTM, ISO)
• Leadership and team management
• Regulatory knowledge
• Communication and reporting skills

Educational /Professional Qualification:

• Bachelor’s degree in Textile Engineering, Chemical Engineering, Industrial Engineering, Quality Management, or related field.
• Certification in Six Sigma, ISO Lead Auditor (preferred)

Work Experience

• 5–10 years of experience in quality management within the apparel industry. Exposure to cosmetics or footwear categories will be an added advantage.
• Strong knowledge of ISO standards and GMP.
• Experience with regulatory compliance (FDA, EU regulations for cosmetics).