Quality Head

Superhouse Group; Shuklaganj; On-site; INR 400,000 - 800,000; Full time

Job summary

Superhouse Group is seeking a senior leader to head Quality Assurance and Quality Control across the entire footwear manufacturing process. You will design and enforce quality systems, monitor performance, and ensure compliance with customer specs and regulatory requirements.

You will lead audits, RCA/CAPA initiatives, and collaborate with multiple departments to raise quality standards. Extensive footwear QA experience and ISO 9001/Lean familiarity are essential.

Qualifications

• Minimum 10 years of experience in footwear quality, including leadership roles.
• Strong understanding of footwear manufacturing processes and quality systems.
• Hands-on experience in quality inspection, process audits, supplier quality management, and customer compliance.
• Knowledge of quality tools such as 7 QC Tools, RCA, CAPA, FMEA, SPC, and PDCA.
• Familiarity with ISO 9001 Quality Management Systems and Lean Manufacturing principles.

Responsibilities

• Lead QA and QC functions across all stages of footwear manufacturing.
• Develop, implement, and monitor quality systems, procedures, and SOPs.
• Ensure compliance with customer specifications, industry standards, and regulatory requirements.
• Monitor quality performance across cutting, stitching, lasting, assembly, finishing, and packing operations.
• Conduct RCA for quality issues and implement CAPA.
• Drive defect reduction initiatives and improve FPY and RFT performance.
• Lead internal quality audits and coordinate customer and third-party audits.
• Collaborate with Production, Product Development, Sourcing, IE, and Maintenance to improve quality.
• Develop supplier quality standards and monitor vendor performance for raw materials.

Skills

Leadership

Analytical thinking

Communication

Decision making

Education

Bachelor’s degree in Leather Technology / Footwear Technology / Mechanical Engineering / Industrial Engineering

Tools

MS Office

ERP systems

Job description

Role & responsibilities

• Lead the Quality Assurance (QA) and Quality Control (QC) functions across all stages of footwear manufacturing.
• Develop, implement, and monitor quality systems, procedures, and standard operating practices.
• Ensure compliance with customer specifications, industry standards, and regulatory requirements.
• Monitor quality performance across cutting, stitching, lasting, assembly, finishing, and packing operations.
• Conduct root cause analysis (RCA) for quality issues and implement effective corrective and preventive actions (CAPA).
• Drive defect reduction initiatives and improve First Pass Yield (FPY) and Right First Time (RFT) performance.
• Lead internal quality audits and coordinate customer and third-party audits.
• Work closely with Production, Product Development, Sourcing, Industrial Engineering, and Maintenance teams to improve product quality.
• Develop supplier quality standards and monitor vendor performance to ensure consistent raw material quality.
• Review customer complaints, warranty claims, and returns to identify improvement opportunities.
• Prepare and present quality reports, KPIs, and action plans to senior management.
• Train and mentor quality teams on inspection methods, quality standards, and continuous improvement practices.
• Promote Lean Manufacturing, Six Sigma, Kaizen, and quality excellence initiatives across the factory.

Preferred candidate profile

• Bachelor's degree in Leather Technology, Footwear Technology, Mechanical Engineering, Industrial Engineering, or a related field.
• Minimum 10 years of experience in footwear quality, including experience in a leadership role.
• Strong understanding of footwear manufacturing processes and quality systems.
• Hands-on experience in quality inspection, process audits, supplier quality management, and customer compliance.
• Knowledge of quality tools such as 7 QC Tools, Root Cause Analysis (RCA), CAPA, FMEA, SPC, and PDCA.
• Familiarity with ISO 9001 Quality Management Systems and Lean Manufacturing principles.
• Strong leadership, communication, analytical, and decision-making skills.
• Proficiency in MS Office and ERP systems.