Quality Assurance Manager
Sara Collections
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Job summary
Sara Collections is seeking a Quality Head to lead the complete quality function for its apparel line in India. You will drive Right First Time culture across fabric, cutting, embroidery, sewing, finishing, packing and final inspection, ensuring alignment with buyer specs and luxury workmanship standards.
The role requires 12–18 years in garment/apparel quality, with at least 5 years in a senior Quality Manager/Head position, and experience with international buyers and third-party inspections.
Qualifications
- 12 to 18 years of experience in garment/apparel quality.
- Minimum 5 years in a senior Quality Manager/Quality Head position.
- Experience with international buyers and third-party inspections preferred.
- Degree/ Diploma in Textile or Garment Technology or related field.
Responsibilities
- Lead and develop the Quality function across fabric, cutting, embroidery, sewing, finishing, packing and final inspection.
- Develop and implement Quality Management System and SOPs.
- Establish quality checkpoints from fabric receipt to final shipment.
- Coordinate pre-production quality reviews with Merchandising, Sampling, Production and Technical teams.
- Ensure inline and end-line inspection, and effective corrective actions.
Skills
Education
Job description
To lead the complete Quality function of the organization and ensure that all garments meet buyer specifications, approved samples, technical requirements, measurement standards, workmanship standards and shipment quality requirements
The Quality Head will be responsible for developing a Right First Time / Zero Defect culture across fabric, cutting, embroidery, sewing, finishing, packing and final inspection.
- Develop and implement the company's overall Quality Management System.
- Establish quality standards, SOPs, inspection procedures and control plans.
- Define quality checkpoints from fabric receipt to final shipment.
- Establish style-wise quality standards before bulk production.
- Ensure proper documentation and traceability of quality records.
- Review Tech Pack, BOM, measurement chart, construction details and buyer comments.
- Review approved samples and identify critical quality points.
- Conduct Pre-Production Meetings with Merchandising, Sampling, Production and Technical teams.
- Establish quality risk points before bulk production starts.
- Ensure approved sample is available at all relevant production stages.
- Control fabric inspection, shade, GSM, width, shrinkage and defects.
- Ensure shade segregation and shade-band approval.
- Monitor quality of buttons, zippers, labels, laces, threads, beads, sequins and other trims.
- Ensure all materials are quality-approved before production.
- Ensure correct pattern, marker, spreading and cutting procedures.
- Control panel matching, print placement, grain direction and shade segregation.
- Monitor sewing quality, SPI, seam allowance, stitch density and seam strength.
- Control skipped stitches, open seams, puckering, uneven stitching and needle damage.
- Ensure effective inline and end-line inspection.
Special attention to:
- Fit and silhouette
- Drape
- Symmetry
- Pleats and gathers
- Ruffles and frills
- Appliqu
- Hand embroidery
- Machine embroidery
- Beading and sequins
- Stones
- Lace
- Prints
- Placement details
- Delicate fabrics
- Special finishing
- Hand finishing
Ensure the finished garment matches the approved design and luxury workmanship standard.
- Ensure measurement control at cutting, sewing and finishing stages.
- Monitor critical measurements against approved measurement charts.
- Conduct size-set and fit evaluations.
- Track measurement deviations and implement corrective action.
- Control shrinkage and fabric behavior affecting garment measurements.
- Control pressing, ironing and finishing quality.
- Ensure garments are free from loose threads, stains, oil marks, needle marks and pressing defects.
- Check labels, accessories, folding and packing.
- Conduct final inspection as per buyer requirements and applicable AQL standards.
- Ensure shipment is released only after quality approval.
- Understand and implement buyer-specific quality manuals.
- Coordinate buyer and third-party inspections.
- Handle buyer complaints and quality escalations.
- Ensure RCA, CAPA and 8D reports are completed within agreed timelines.
- Monitor buyer quality ratings and rejection trends.
- Drive RCA, CAPA, 5 Why, Fishbone, Pareto, PDCA and Kaizen activities.
- Reduce defects, rework, alteration and rejection.
- Identify recurring defects and eliminate them at source.
- Drive continuous improvement projects across departments.
- Lead and develop the Quality team.
- Define responsibilities and performance standards.
- Train inspectors and production teams on quality requirements.
- Conduct regular quality meetings.
- Develop a strong quality-conscious culture throughout the factory.
The Quality Head is authorized to:
- Stop production in case of critical quality problems.
- Hold defective materials and garments.
- Reject non-conforming materials/products.
- Stop shipment where quality requirements are not met.
- Demand corrective action from responsible departments.
- Escalate critical quality issues to senior management.
- Recommend process changes to prevent recurring defects.
Degree/Diploma in:
- Textile
- Garment Technology
- Fashion Technology
- Textile Engineering
- Related field
if any
- 12 To 18 years of experience in garment/apparel quality.
- Minimum 5 years in a senior Quality Manager/Quality Head position.
- High-fashion, premium apparel or export garment experience preferred.
- Experience with international buyers and third-party inspections preferred.
- Garment construction knowledge
- Fabric and trims knowledge
- Fit and measurement knowledge
- High-fashion workmanship understanding
- AQL and inspection knowledge
- Buyer quality standards
- RCA/CAPA/8D
- Strong analytical skills
- Strong leadership
- Team management
- Customer/buyer handling
- Decision-making
- Excellent attention to detail
Customer / Buyer Quality 20%
Inline & End-Line Quality 15%
Final Inspection & Shipment Quality 15%
Right First Time / Defect Reduction 15%
Measurement & Workmanship Quality 10%
Fabric & Trims Quality 5%
CAPA / RCA / Continuous Improvement 10%
Quality Team Development 5%
Quality Documentation & Compliance 5%
TOTAL 100%
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