Sr Manager/DGM/GM Medical Services

Seven Hills hospital - managed by Reliance Foundation hospital; Mumbai Suburban; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Seven Hills Hospital (managed by Reliance Foundation Hospital) in Mumbai seeks a Senior Manager / DGM/ GM Medical Services to lead medical administration across clinical and surgical specialties. You will oversee operations of OT, CSSD, and Biomedical Engineering, drive governance, and manage budgets to ensure high-quality patient care.

The role requires MBBS with 5+ years in clinical administration; MHA/MBA is preferred and leadership excellence is essential for success in a multispecialty

Qualifications

• MBBS with 5+ years post-qualification experience in clinical and medical administration.
• Experience in a large multispecialty hospital with administrative responsibility.
• Strong leadership and stakeholder management; quality/accreditation exposure (NABH/JCI).

Responsibilities

• Lead and supervise operations of inpatient, clinical and surgical specialties in collaboration with Directors and Mentors for patient care.
• Drive medical governance — policies, SOPs, bylaws, credentialing & privileging, risk identification and mitigation.
• Ensure regulatory and medico-legal compliance (PCPNDT, medical records, patient confidentiality in HIS).
• Ensure optimal OT utilisation — audits, TAT monitoring, remedial action and timely issue resolution.
• Oversee Biomedical Engineering: equipment planning, life-cycle management and uptime.
• Oversee CSSD: sterilisation standards, uninterrupted supply and periodic compliance audits.
• Drive patient satisfaction and clinical outcomes through audits, PROMs, clinical pathways and protocols.
• Lead accreditation and quality programmes in line with JCI / NABH standards; infection control and antibiotic stewardship.
• Strengthen clinical capability by onboarding consultants and introducing new specialties.
• Plan and monitor budgets, capex/opex for equipment and manpower; ensure resource utilisation.
• Set goals, appraise performance and develop leadership.

Skills

Leadership

Stakeholder management

Quality accreditation

Clinical governance

Medical administration

Education

MBBS

MHA / MBA

Job description

Job Title: Senior Manager / DGM/ GM Medical Services Company: Seven Hills Hospital (managed by Reliance Foundation Hospital) Department: Medical Administration Clinical Specialties & Support Services Experience: 5+ years post-MBBS in clinical and medical administration Education: MBBS (mandatory) | MHA / MBA (preferred)

About the Role

Lead the medical administration of assigned clinical and surgical specialties, providing overall medical leadership for clinical care delivery, departmental operations, people management and infrastructure. The role also carries overall responsibility for Operation Theatres, Biomedical Engineering and CSSD through their respective department heads.

Key Responsibilities

• Lead, monitor and supervise operations of assigned inpatient, clinical and surgical specialties in collaboration with Directors and Mentors for effective patient care.
• Drive medical governance — policies, SOPs, bylaws, credentialing & privileging, risk identification and mitigation.
• Ensure regulatory and medico-legal compliance (PCPNDT, medical records, patient confidentiality in HIS).
• Ensure optimal OT utilisation — audits, TAT monitoring, remedial action and timely issue resolution.
• Oversee Biomedical Engineering: equipment planning, evaluation, life-cycle management and uptime.
• Oversee CSSD: sterilisation standards, uninterrupted supply and periodic compliance audits.
• Drive patient satisfaction and clinical outcomes through clinical audits, PROMs, clinical pathways and standardised evidence-based protocols.
• Lead accreditation and quality programmes in line with JCI / NABH standards; ensure infection control and antibiotic stewardship compliance.
• Strengthen clinical capability by onboarding and engaging suitable consultants; support introduction of new specialties.
• Plan and monitor annual budgets, capex/opex for equipment, consumables and manpower; ensure optimal resource utilisation.
• Set goals, appraise performance, mentor teams and develop a strong second line of leadership.
• Encourage clinical research, education and publications; keep abreast of new technology and innovation.

Candidate Profile

• MBBS with 5+ years of post-qualification experience in clinical and medical administration.
• Experience in a large multispecialty hospital with administrative responsibility is essential.
• Strong leadership, stakeholder management and quality/accreditation exposure (NABH/JCI).
• MHA/MBA is an added advantage.