Sr. Key Accounts Manager (Industrial IoT/Industrial Automation)

Synersoft; Bengaluru; On-site; INR 4,200,000 - 6,500,000; Full time

Job summary

Synersoft in Bengaluru seeks a Sr. Key Account Manager to lead growth across Smart Manufacturing, Industrial IoT and Industrial Automation, focusing on strategic enterprise accounts in the South Region of India.

The role requires building executive relationships with CDOs and Plant Heads, guiding cross-functional teams, and driving revenue through renewals and expansions. Travel is expected to engage customers at scale.

Qualifications

• BE/B.Tech in Mechanical, Production, Instrumentation, Automation, Control Systems or related engineering discipline.
• 12-15 years of experience in enterprise sales, key account management or business development.
• Strong experience in Enterprise Software, Smart Manufacturing, Industrial IoT and/or Industrial Automation sales.
• Experience with manufacturing industries such as Cement, Automotive, Pharma, FMCG, Metals or Process Industries.
• Strong understanding of Manufacturing Operations, Industry 4.0, Digital Transformation and Smart Manufacturing.
• Proven track record of achieving sales targets with an established manufacturing-sector network, particularly in South India.
• Strong skills in consultative selling, relationship management, negotiation, influencing and presentation.
• Ability to work with senior stakeholders and cross-functional teams.
• Proficiency in CRM and sales productivity tools.
• Excellent communication skills in English and Hindi.
• Willingness to travel extensively.

Responsibilities

• Drive sales and revenue by selling Smart Manufacturing, Industrial IoT and enterprise solutions to strategic accounts.
• Identify new business opportunities, acquire enterprise customers and expand existing accounts through upselling and cross-selling.
• Build and maintain strong relationships with senior stakeholders including CDOs, Plant Heads, Maintenance/Reliability Heads, Process Heads and Electrical Heads.
• Understand customer challenges and digital transformation objectives to provide consultative, solution-oriented recommendations.
• Develop and execute strategic account plans covering revenue growth, renewals and account expansion.
• Lead commercial discussions, negotiations, renewals and contract expansions.
• Collaborate with Product, Marketing, Customer Success, Engineering, SMEs and Support teams for successful solution delivery.
• Monitor market trends, customer requirements and competitor activities to identify growth opportunities.
• Maintain accurate sales pipeline, forecasts, account metrics and revenue reports.
• Travel frequently for customer meetings, business development and industry events.

Skills

Enterprise Software

Smart Manufacturing

Industrial IoT

Industrial Automation Sales

Consultative Selling

Relationship Management

Negotiation

Presentation

CRM Tools

Education

BE/B.Tech in Mechanical/Production/Instrumentation/Automation/Control Systems

Tools

CRM Systems

Job description

Position Overview:

The Sr. Key Account Manager will be responsible for managing and growing strategic enterprise accounts and driving business development for Smart Manufacturing, Industrial IoT and Industrial Automation solutions across the South Region, while contributing to assigned industry verticals across India.

Key Responsibilities:

• Drive sales and revenue by selling Smart Manufacturing, Industrial IoT and enterprise solutions to strategic accounts.
• Identify new business opportunities, acquire enterprise customers and expand existing accounts through upselling and cross-selling.
• Build and maintain strong relationships with senior stakeholders including CDOs, Plant Heads, Maintenance/Reliability Heads, Process Heads and Electrical Heads.
• Understand customer challenges and digital transformation objectives to provide consultative, solution-oriented recommendations.
• Develop and execute strategic account plans covering revenue growth, renewals and account expansion.
• Lead commercial discussions, negotiations, renewals and contract expansions.
• Collaborate with Product, Marketing, Customer Success, Engineering, SMEs and Support teams for successful solution delivery.
• Monitor market trends, customer requirements and competitor activities to identify growth opportunities.
• Maintain accurate sales pipeline, forecasts, account metrics and revenue reports.
• Travel frequently for customer meetings, business development and industry events.

Key Requirements:

• B.E./B.Tech. in Mechanical, Production, Instrumentation, Automation, Control Systems or related engineering discipline preferred.
• 1215+ years of experience in enterprise sales, key account management or business development.
• Strong experience in Enterprise Software, Smart Manufacturing, Industrial IoT and/or Industrial Automation sales.
• Experience with manufacturing industries such as Cement, Automotive, Pharma, FMCG, Metals or Process Industries.
• Strong understanding of Manufacturing Operations, Industry 4.0, Digital Transformation and Smart Manufacturing.
• Proven track record of achieving sales targets with an established manufacturing-sector network, particularly in South India.
• Strong skills in consultative selling, relationship management, negotiation, influencing and presentation.
• Ability to work with senior stakeholders and cross-functional teams.
• Proficiency in CRM and sales productivity tools.
• Excellent communication skills in English and Hindi.
• Willingness to travel extensively.