Technical Sales Manager-Industrial Automation

Actemium; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Actemium Bengaluru is seeking a dynamic Customer Relationship Manager with deep expertise in Industrial Automation and Engineering Services to manage strategic accounts and drive growth.

You will strengthen client relationships, lead account expansion, and serve as the liaison between customers and internal teams for successful project delivery. The role demands strong communication, negotiation, and presentation skills along with experience in complex sales cycles.

Qualifications

• Bachelor’s degree in Engineering with Electrical/Automation/Mechatronics focus (no mechanical background).
• 8–15 years of experience in Industrial Automation, Engineering Services, or Digital Transformation.
• Proven Account Management and Customer Relationship Management.
• Experience in Sales Strategy, Pipeline Development, and Forecasting.
• Pre-sales, Proposal Development, and Solution Selling experience.
• Knowledge of Industrial Automation and Manufacturing domains.
• Strong communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and multiple stakeholders.

Responsibilities

• Develop and maintain strong relationships with key clients, OEMs, system integrators, and industrial customers.
• Drive account mining and expansion to increase revenue from existing clients.
• Manage end-to-end sales lifecycle including pre-sales, proposals, negotiations, and closures.
• Collaborate with technical and delivery teams to ensure solution alignment and successful execution.
• Present industrial automation and digital transformation solutions tailored to customer needs.
• Monitor customer satisfaction and resolve issues proactively.
• Build and maintain a strong sales pipeline and forecast revenue targets.
• Revenue growth from existing accounts
• Customer retention and satisfaction
• Pipeline value and conversion rate
• New opportunities generated within accounts

Skills

Account management

Customer relationship management

Sales strategy

Pipeline development

Forecasting

Pre-sales

Proposal development

Solution selling

Industrial automation

Manufacturing domains knowledge

Communication

Negotiation

Presentation skills

Stakeholder management

Global customers experience

Startup / high-growth exposure

Education

Bachelor’s degree in Engineering / Electrical / Automation / Mechatronics (no mechanical background)

Job description

Role Summary

We are seeking a dynamic and results-driven Customer Relationship Manager with strong experience in Industrial Automation and Engineering Services to manage and grow strategic customer accounts. The role involves strengthening client relationships, driving account expansion, and acting as a key interface between customers and internal teams to ensure business growth and customer satisfaction.

Key Responsibilities

• Develop and maintain strong relationships with key clients, OEMs, system integrators, and industrial customers.
• Drive account mining and expansion to increase revenue from existing clients.
• Manage end-to-end sales lifecycle including pre-sales, proposals, negotiations, and closures.
• Collaborate with technical and delivery teams to ensure solution alignment and successful execution.
• Present industrial automation and digital transformation solutions tailored to customer needs.
• Monitor customer satisfaction and resolve issues proactive
• Build and maintain a strong sales pipeline and forecast revenue targets.

Required Qualifications

• Bachelor’s degree in Engineering l/Electrical/Automation/Mechatronics ).No mEchanical Background
• 8–15 years of relevant experience in Industrial Automation, Engineering Services, or Digital Transformation.
• Account Management and Customer Relationship Management
• Sales Strategy, Pipeline Development, and Forecasting
• Pre-sales, Proposal Development, and Solution Selling
• Knowledge of Industrial Automation and Manufacturing domains
• Strong communication, negotiation, and presentation skills
• Ability to manage complex sales cycles and multiple stakeholders

Key Performance Indicators (KPIs)

• Revenue growth from existing accounts
• Customer retention and satisfaction
• Pipeline value and conversion rate
• New opportunities generated within accounts

Preferred Experience

• Experience working with global customers
• Exposure to startup or high-growth environments