Sr. Field Service Engineer

GM Manufacturing Services Pvt. Ltd; Bhiwandi; On-site; INR 600,000 - 900,000; Full time

Job summary

GM Manufacturing Services Pvt. Ltd. is seeking a Sr.

Field Service Engineer to provide both remote and on-site technical support for CNC bending and folding machines. Based in Bhiwandi, Mumbai, the candidate will troubleshoot electrical, mechanical, and pneumatic systems and coordinate with international service teams to resolve complex issues. The role requires hands-on installation, testing, and maintenance at customer sites, with a focus on minimizing downtime and ensuring high service

Qualifications

• Experience in servicing industrial machinery, preferably sheet metal industry.
• Strong knowledge of servo drives, VFD systems, AutoCAD Electrical, and pneumatic controls.
• Ability to diagnose electrical, mechanical and pneumatic systems and troubleshoot.

Responsibilities

• Provide remote and on-site support for CNC bending and folding machines.
• Diagnose and troubleshoot electrical, mechanical, and pneumatic systems.
• Coordinate with international service teams for technical assistance and issue resolution.
• Manage and close service tickets to minimise equipment downtime.
• Support installation, testing, and maintenance at customer sites.

Skills

servo drives

VFD systems

AutoCAD Electrical

pneumatic controls

Education

B.E. - Electrical / Mechanical / Mechatronics

Job description

Sr. Field Service Engineer

Department: Service & Maintenance

Duration: Full-time (Permanent)

Location: Bhiwandi, Mumbai

Reporting To: Service Head

Salary: Based on the current salary.

About the Role:

We are looking for a technically sound and motivated Sr. Field Service Engineer to join our client's team in the sheet metal machinery domain The ideal candidate will be responsible for providing remote and onsite technical support, troubleshooting, and maintenance services for CNC bending and folding machines. This role offers exposure to advanced industrial machinery and global collaboration with international service teams.

Key Responsibilities:

• Provide remote and on-site support for CNC bending and folding machines
• Diagnose and troubleshoot electrical, mechanical, and pneumatic systems
• Coordinate with international service teams for technical assistance and issue resolution
• Manage and close service tickets efficiently to minimise equipment downtime
• Support installation, testing, and maintenance of machines at customer sites

Desired Skills:

• Experience in servicing industrial machinery (preferably in the sheet metal industry)
• Good knowledge of servo drives, VFD systems, AutoCAD Electrical, and pneumatic controls
• Strong analytical, communication, and problem-solving skills
• Ability to work independently and manage multiple service activities

Eligibility Criteria:

• Qualification: B.E. - Electrical / Mechanical / Mechatronics
• Experience: Prior experience in software development preferred
• Work Mode: On-site (Walshind, Bhiwandi)

What You'll Gain:

• Hands-on experience with advanced CNC machinery and automation systems
• Opportunity to work with international teams and industry-leading technologies
• Exposure to real-world industrial problem-solving and service operations
• A strong platform for career growth in machine service and automation engineering