Sr. Engineer, Testing & QA 4B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; India; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact, a leading AI-infused technology innovator, invites applications for the role of SFDC Quality Analyst - Automation and Manual Tester. This senior position focuses on defining scalable automation strategies and guiding QA teams.

In a hybrid work environment in India, you will mentor testers, drive testing frameworks, and collaborate with DevOps, architects, and stakeholders to ensure robust test coverage across enterprise applications, including Salesforce integrations.

Qualifications

• BS/BE/B.Tech/MCA or equivalent.
• Expert in Selenium, Java/Python, and BDD frameworks (Cucumber).
• Strong experience with API automation and performance testing tools (JMeter).
• Knowledge of CI/CD pipelines, Docker, and cloud testing platforms.
• Familiarity with test management tools like Azure Dev Ops, Azure Test Plan, JIRA.
• Advanced understanding of automation best practices, scalability, and test data management.
• Experience of managing team of manual and automated testers.
• BDD frameworks (Cucumber).
• API automation and CI/CD pipelines in Azure DevOps.
• Azure DevOps for test management.
• Automation best practices, scalability, and test data management.
• Create Test plans, and review test cases.
• Experience with testing Salesforce applications.
• Strong knowledge of integration testing, SQL, and data validation techniques.
• Familiarity with Agile/Scrum methodologies and test management tools.
• Excellent communication, leadership, and stakeholder engagement skills

Responsibilities

• Define and implement automation frameworks and testing strategies for web and API layers.
• Develop scalable automation solutions using Selenium, Java/Python, and BDD frameworks.
• Lead code reviews, enforce automation standards, and ensure test coverage.
• Collaborate with architects, DevOps, and QA teams for CI/CD integration.
• Mentor mid-level testers and provide technical guidance and training.
• Create Test plans, and review test cases
• Define test strategies, plans, and coverage metrics for manual testing.
• Review and approve test cases, test scenarios, and traceability matrices.
• Collaborate with stakeholders for UAT planning, execution, and sign-off.
• Mentor junior testers and promote best practices in manual testing.
• Drive process improvements, quality initiatives, and defect prevention strategies.

Skills

Selenium

Java/Python

BDD (Cucumber)

API automation

JMeter

Azure DevOps

Docker

CI/CD pipelines

JIRA

Test data management

Salesforce testing

SQL

Agile/Scrum

Education

BS/BE/B.Tech/MCA or equivalent

Tools

Docker

Azure DevOps

JIRA

Postman

TestRail

Job description

Sr. Engineer, Testing & QA

Ready to turn bold ideas into real-world impact?At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of SFDC Quality Analyst -Automation and Manual Tester

A Quality Analyst (QA) plays a crucial role in ensuring that products, services, and processes meet high-quality standards. We are looking for a Senior Automation & Manual Tester with relevant experience to lead testing strategy and framework development across enterprise applications. This role involves mentoring junior testers, defining scalable automation solutions, and integrating testing into DevOps workflows.

Responsibilities

• Define and implement automation frameworks and testing strategies for web and API layers.
• Develop scalable automation solutions using Selenium, Java/Python, and BDD frameworks.
• Lead code reviews, enforce automation standards, and ensure test coverage.
• Collaborate with architects, DevOps, and QA teams for CI/CD integration.
• Mentor mid-level testers and provide technical guidance and training.
• Create Test plans, and review test cases
• Define test strategies, plans, and coverage metrics for manual testing.
• Review and approve test cases, test scenarios, and traceability matrices.
• Collaborate with stakeholders for UAT planning, execution, and sign-off.
• Mentor junior testers and promote best practices in manual testing.
• Drive process improvements, quality initiatives, and defect prevention strategies.

Qualifications we seek in you!

Minimum Qualifications / Skills

• BS/BE/B.Tech/MCA or equivalent
• Expert in Selenium, Java/Python, and BDD frameworks (Cucumber).
• Strong experience with API automation and performance testing tools (JMeter).
• Knowledge of CI/CD pipelines, Docker, and cloud testing platforms.
• Familiarity with test management tools like Azure Dev Ops, Azure Test Plan, JIRA
• Advanced understanding of automation best practices, scalability, and test data management.
• Experience of managing team of manual and automated testers
• BDD frameworks (Cucumber)
• API automation and CI/CD pipelines in Azure DevOps
• Azure DevOps for test management
• Automation best practices, scalability, and test data management.
• Create Test plans, and review test cases
• Experience with testing Salesforce applications
• Strong knowledge of integration testing, SQL, and data validation techniques.
• Familiarity with Agile/Scrum methodologies and test management tools.
• Excellent communication, leadership, and stakeholder engagement skills

Preferred Qualifications/ Skills

• Selenium, Java/Python
• Performance testing tools (JMeter)
• Test management tools (JIRA, TestRail)
• Experience in process improvement and defect strategies
• Exposure to advanced coverage metrics and reporting
• Knowledge of automation concepts
• Cross-functional collaboration experience

Certifications

• Certified Ethical Hacker (CEH) - Hacker School, ISTQB Certified Tester Foundation Level (CTFL) - SJSI - Stowarzyszenie Jakosci Systemow Informatycznych, ISTQB Certified Tester - International Society for Technology in Education (ISTE)

Required Skills

• Agile Methodology, API Testing, Client Relations, Collaboration Tools, Design Thinking, Erp Testing, Executive Presence, Functional Testing, Inclusion, Personal Effectiveness, Postman (Software), Quality Assurance (QA), Quality Management, Regression Testing, Service-Oriented Architecture (SOA) Testing, Storytelling, User Acceptance Testing (UAT), Web Service Testing

Language

English (Required)

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Testing & QA

Remote Type

Hybrid

Work Shift

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Dri