Sr. Developer, Salesforce 4B

1401 Genpact India Pvt. Ltd.; Bengaluru; Hybrid; INR 1,200,000 - 2,000,000; Full time

Job summary

Genpact is seeking a Sr. Salesforce Field Service Lightning Developer in Bengaluru to design, build, and deploy advanced FSL solutions. You will implement LWC, Apex, and integration patterns, configure scheduling and work orders, and work in an Agile environment.

Strong communication and collaboration are essential to translate business requirements into robust technical designs. Qualifications include B.E/B.Tech/MCA and extensive FSL experience, with REST/SOAP API integration and proficiency in

Qualifications

• B.E or B.Tech or MCA is required.
• Extensive Salesforce development experience focused on Field Service.
• Deep understanding of Salesforce FSL architecture and data model.
• Proficiency with LWC, Apex, Visualforce, and API integrations.
• Experience with FSL mobile app customization and offline capabilities.
• Agile/Scrum methodologies familiarity.
• Excellent problem-solving and collaborative skills.
• Salesforce certifications (Platform Developer I/II, FSL Consultant) desirable.

Responsibilities

• Design, develop, test, and deploy custom Salesforce FSL solutions including LWC, Apex classes, triggers, workflows, and integrations.
• Configure and customize FSL features like scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and external systems using REST/SOAP.
• Collaborate with stakeholders to gather requirements and translate into technical specs.
• Participate in code reviews and adhere to coding best practices.
• Troubleshoot and resolve FSL-related issues and stay updated with Salesforce releases.
• Provide guidance and mentorship to junior developers and contribute to documentation.

Skills

Strong communication

Analytical thinking

Team collaboration

Problem solving

Education

B.E or B.Tech or MCA

Tools

Apex

Lightning Web Components

Visualforce

REST APIs

SOAP APIs

Job description

Job Description

Inviting applications for the role of Sr. Salesforce Field Service Lightning Developer.

Responsibilities

• Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations.
• Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and other systems, using APIs and middleware.
• Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications.
• Participate in code reviews and ensure adherence to coding best practices and standards.
• Troubleshoot and resolve technical issues related to FSL implementations.
• Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain.
• Provide technical guidance and mentorship to junior developers.
• Contribute to the development and maintenance of technical documentation.
• Participate in Agile/Scrum development processes.

Qualifications

Minimum Qualification:

• B.E or B.Tech or MCA
• Relevant experience in Salesforce development, with a strong focus on Field Service.
• Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Deep understanding of Salesforce FSL architecture, data model, and functionality.
• Experience with FSL mobile app customization and offline capabilities.
• Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems.
• Strong understanding of object-oriented programming principles and design patterns.
• Experience with Agile/Scrum methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.

Preferred Skills

• Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).
• Experience with CI/CD and DevOps practices.
• Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

Additional Job Location - Job Type Regular Master Skill List - Enterprise Application - Salesforce Technical Remote Type - Hybrid Work Shift - Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission‑critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you’ll be in it. At Genpact, your expertise grows because you’re inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you’ll work on real challenges that change how the world’s leading companies operate. There’s a lot to learn here, and room to grow.

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications Oracle Certified Implementation Specialist (Oracle Cloud) - Oracle, Salesforce Certified Javascript Developer 1 - Salesforce

Required Skills Advisory Services, Agile Methodology, API Integration, Artificial Intelligence (AI), Business Consulting, Client Relations, Collaboration Tools, Database Management, Design Thinking, Executive Presence, Generative AI, Google Cloud Platform, Inclusion, Personal Effectiveness, Salesforce (Software), Salesforce Apex, Salesforce Experience Cloud, Salesforce Lightning Web Components, Salesforce Sales Cloud, Salesforce Service Cloud, Storytelling, Workday Language English (Required)