Sr. Developer, Salesforce 4B

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Genpact is seeking a Sr. Salesforce Field Service Lightning Developer to design, build, and optimize Field Service Lightning solutions within the Salesforce ecosystem. The role involves creating custom components, building integrations, and ensuring performance efficiency.

You will work in a fast-moving, innovation-driven environment, collaborating with stakeholders to deliver scalable Salesforce solutions and providing mentorship to junior developers.

Qualifications

• Bachelor's degree in Computer Science / Engineering or Information Technology.
• Salesforce certifications are desirable.
• Experience with Salesforce Field Service Lightning is a plus.

Responsibilities

• Design, develop, test, and deploy Salesforce FSL custom solutions including LWC, Apex classes, triggers, and integrations.
• Configure FSL scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and external systems via APIs and middleware.
• Collaborate with stakeholders to translate requirements into technical specs.

Education

BE/B.Tech or MCA

Tools

Apex

Visualforce

Lightning Web Components

REST API

SOAP API

CI/CD

Job description

Sr. Developer, Salesforce

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of Sr. Salesforce Field Service Lightning Developer.

A Salesforce FSL Developer is responsible for designing, developing, and maintaining Field Service Lightning solutions within the Salesforce ecosystem. This includes custom components, integrations, and performance optimization

Responsibilities

• Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including custom Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations.
• Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders.
• Develop and maintain integrations between FSL and other systems, using APIs and middleware.
• Collaborate with business stakeholders to gather requirements, analyze business processes, and translate them into technical specifications.
• Participate in code reviews and ensure adherence to coding best practices and standards.
• Troubleshoot and resolve technical issues related to FSL implementations.
• Stay up-to-date with the latest Salesforce releases, features, and best practices, particularly in the FSL domain.
• Provide technical guidance and mentorship to junior developers.
• Contribute to the development and maintenance of technical documentation.
• Participate in Agile/Scrum development processes.

Qualifications we seek in you!

• B.E or B.Tech or MCA
• Relevant experience in Salesforce development, with a strong focus on Field Service.
• Extensive experience with Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Deep understanding of Salesforce FSL architecture, data model, and functionality.
• Experience with FSL mobile app customization and offline capabilities.
• Proficiency in REST and SOAP APIs, and experience with integrating Salesforce with external systems.
• Strong understanding of object-oriented programming principles and design patterns.
• Experience with Agile/Scrum methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Salesforce certifications (e.g., Platform Developer I/II, Field Service Lightning Consultant) are highly desirable.

Preferred Skills

• Experience with other Salesforce clouds (e.g., Sales Cloud, Service Cloud).
• Experience with CI/CD and DevOps practices.
• Experience with testing frameworks (e.g., Apex Unit Tests, Jest).

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

• Oracle Certified Implementation Specialist (Oracle Cloud) - Oracle
• Salesforce Certified Javascript Developer 1 - Salesforce

Required Skills

• Advisory Services
• Agile Methodology
• API Integration
• Artificial Intelligence (AI)
• Business Consulting
• Client Relations
• Collaboration Tools
• Database Management
• Design Thinking
• Executive Presence
• Generative AI
• Google Cloud Platform
• Inclusion
• Personal Effectiveness
• Salesforce (Software)
• Salesforce Apex
• Salesforce Experience Cloud
• Salesforce Lightning Web Components
• Salesforce Sales Cloud
• Salesforce Service Cloud
• Storytelling
• Workday

Language

English (Required)

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Enterprise Application - Salesforce Technical

Remote Type

Hybrid

Work Shift

Any (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your c