Sr Client Servicing Executive

Alliance Recruitment Agency; Vadodara; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Alliance Recruitment Agency in Vadodara is seeking an experienced Account Manager to manage inbound leads and build lasting client relationships. You will respond, follow up, send proposals, and coordinate with internal teams to ensure timely delivery of services.

The role requires high English proficiency and 4–5 years of experience, with a focus on revenue forecasting and client retention. You will use CRM and project management tools to track progress and drive growth.

Qualifications

• High english proficiency is required.
• 4 - 5 Years experience.

Responsibilities

• Respond, follow up and send proposals to all the inbound leads coming in through our marketing efforts
• Create, Develop and Sustain business relationships with clients using various communication tools like 1-2-1 Meetings, Video conferencing, Phone calls, emails, CRM software, etc.
• Be the single point of contact for new clients onboarded and deliver agreed upon services within agreed upon timeframes
• Liaise directly with clients and provide excellent customer service keeping in mind our standards of communication, response time and transparency
• Ensure high client retention rate through prompt and transparent communication and consistently delivering within timelines
• Coordinate with the internal execution team to ensure clear understanding of the client expectations and ensure their team meets those expectations
• Monitor progress of ongoing projects by coordinating with all the individuals and teams working on the project using project management systems and emails
• Forecast, measure and report Revenues for assigned accounts on a weekly, monthly,quarterly and yearly basis

Skills

High English proficiency

Relationship building

Tools

CRM software

Project management tools

Job description

High english proficiency is required
4 - 5 Years experience.

Postal Code: 390007

Created Date: 2025-01-02

End Date: 2026-11-28

Experience: 4 - 8 year

Openings: 1

Primary Responsibilities :

• Respond, follow up and send proposals to all the inbound leads coming in through our marketing efforts
• Create, Develop and Sustain business relationships with clients using various communication tools like 1-2-1 Meetings, Video conferencing, Phone calls, emails, CRM software, etc.
• Be the single point of contact for new clients onboarded and deliver agreed upon services within agreed upon timeframes
• Liaise directly with clients and provide excellent customer service keeping in mind our standards of communication, response time and transparency
• Ensure high client retention rate through prompt and transparent communication and consistently delivering within timelines
• Coordinate with the internal execution team to ensure clear understanding of the client expectations and ensure their team meets those expectations
• Monitor progress of ongoing projects by coordinating with all the individuals and teams working on the project using project management systems and emails
• Forecast, measure and report Revenues for assigned accounts on a weekly, monthly,quarterly and yearly basis

Experience Requirements:

• High english proficiency is required
• 4 - 5 Years experience.