Sr. Business Analyst

BASE Automation; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

BASE Automation, located in Tamil Nadu, Chennai District, is seeking a skilled Business Analyst with a Bachelor's or Master's degree in engineering. The position demands a minimum of 4 years of experience in managing complex projects, strong analytical and communication skills, and proficiency in business documentation tools like Visio and Figma. The successful candidate will engage with stakeholders, develop project plans, and foster alignment between business and technical aspects. This role offers a chance to work across various industries including Automotive and Food & Beverage.

Qualifications

• Minimum 4 years of experience as a Business Analyst.
• Proven experience in managing complex projects across multiple domains.
• Good oral and written communication skills in English.

Responsibilities

• Engage with stakeholders to document customer requirements.
• Facilitate discussions for alignment between business and technical goals.
• Develop and maintain project plans and process documentation.
• Identify and implement process improvements.
• Create and oversee critical business documents.
• Collaborate with development teams for project delivery.
• Monitor project progress and address risks proactively.
• Act as a bridge between customers and technical teams.
• Analyze and resolve customer issues effectively.
• Support testing and implementation phases.

Skills

Analytical skills

Communication skills

Interpersonal skills

Proficiency in business documentation tools

Familiarity with Agile and Waterfall

Word

Excel

PowerPoint

Education

Bachelor's or Master's degree in engineering

Tools

Visio

Figma

Job description

Responsibilities

• Engage with stakeholders to gather, analyse, and document customer requirements.
• Facilitate discussions to ensure alignment between business goals and technical solutions.
• Develop and maintain detailed project plans, workflows, and process documentation.
• Identify areas for process improvement and implement solutions to enhance operational efficiency.
• Create and oversee critical business documents, including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Stories, Process Flows and Data Flows.
• Collaborate with development teams to ensure timely and cost-effective project delivery.
• Monitor project progress and address potential risks or delays proactively.
• Act as a bridge between customers and technical teams to resolve problems effectively.
• Analyze and troubleshoot customer issues, providing effective resolutions to maintain satisfaction.
• Validate deliverables to ensure they meet business and functional requirements.
• Support testing and implementation phases by addressing gaps and aligning with customer needs.

Skills and Experience

• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in business documentation and process mapping tools (e.g., Visio, Figma).
• Familiarity with Agile and Waterfall methodologies.
• Word, Excel, Power Point

Industry Focus

• Tyre & Rubber
• Automotive
• Food & Beverage
• Metals
• Battery

Qualifications

• Bachelor's or Master's degree in any engineering discipline.
• Minimum 4 years of experience as a Business Analyst.
• Proven experience in managing complex projects across multiple domains.
• Good oral and written communication skills in English are essential.