Sr. Analyst - Process Analytics - S&M 4A

Genpact Ltd.; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Genpact Ltd. is seeking a Sr. Analyst - Process Analytics - S&M to optimize commercial strategies and drive efficiency.

You'll analyze sales data, develop pricing strategies, and collaborate across Sales and Marketing to deploy go-to-market plans. This role requires strong analytics, BI tools, and communication to senior leadership.

Qualifications

• Degree in business analytics, computer science, statistics, or data science as listed.
• Strong data analytics and modeling skills.
• Experience with pricing and revenue optimization is a plus.

Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue.
• Develop and implement pricing strategies to maximize profitability.
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies.
• Monitor and report on key performance indicators related to commercial operations.
• Conduct market research and competitive analysis to support decision-making processes.
• Support senior management in developing business plans and forecasting models.
• Identify process improvement opportunities and drive operational excellence initiatives.

Skills

Data Analytics

Data Management

Data Integration

Storytelling

Critical Thinking

Collaboration Tools

Office 365 Deployment

Microsoft Excel

Workday

Salesforce

SAP BO Data Services

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Bachelors - Statistics

Masters - Data Science

Tools

Microsoft Visual Basic for Applications

Office 365

Workday

Salesforce (Software)

SAP BO Data Services (BODS)

Job description

Sr. Analyst - Process Analytics - S&M

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization’s commercial department.

Roles and Responsibilities

1. 1. Analyze sales data and market trends to identify opportunities for increasing revenue;
2. 2. Develop and implement pricing strategies to maximize profitability;
3. 3. Collaborate with sales and marketing teams to ensure effective go-to-market strategies;
4. 4. Monitor and report on key performance indicators related to commercial operations;
5. 5. Conduct market research and competitive analysis to support decision-making processes;
6. 6. Support senior management in developing business plans and forecasting models;
7. 7. Identify process improvement opportunities and drive operational excellence initiatives.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance, Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA, Data Analysis Certificate - SuperCode AISuperCode AI

Required Skills

After Sales Service, Claims Management, Claims Support, Collaboration Tools, Critical Thinking, Data Analytics, Data Integration, Data Management, Design Thinking, Executive Presence, Inclusion, Insight Generation, Microsoft Excel, Microsoft Visual Basic for Applications, Office 365 Deployment, Personal Effectiveness, Returns Management, Salesforce (Software), SAP BO Data Services (BODS), Storytelling, Workday

Language

English

Language Proficiency

Advanced - C1

Job Type

Regular

Master Skill List

Process Analytics - S&M

Remote Type

Office

Work Shift

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.