Sr. Analyst - Process Analytics - S&M 4A

Genpact; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact in Bengaluru seeks a Sr. Analyst for Process Analytics in S&M to optimize commercial operations using data-driven insights. You will analyze sales trends, support pricing decisions, and help shape go‑to‑market strategies with cross‑functional teams.

Bring experience in data analytics, forecasting, and process improvement to a fast‑paced, innovation‑driven environment where AI and analytics scale business impact.

Qualifications

• Bachelor’s degree in analytics, CS or statistics.
• Master’s degree in data science or related field.
• Certifications in CBAP, ARe, Digital Marketing, or Pricing are a plus.

Responsibilities

• Analyze sales data and market trends to identify revenue opportunities.
• Develop and implement pricing strategies to maximize profitability.
• Collaborate with sales and marketing teams for go-to-market plans.
• Monitor KPIs for commercial operations and report findings.
• Conduct market research and competitive analyses to support decisions.
• Support forecasting and business planning with robust models.
• Identify process improvements and drive operational excellence.

Skills

Data Analytics

Data Visualization

Forecasting

Critical Thinking

Education

Bachelor's in Business Analytics

Bachelor's in Computer Science

Bachelor's in Statistics

Master's in Data Science

Tools

Ab Initio

Alteryx

Informatica PowerCenter

Matillion ETL

Job description

Sr. Analyst - Process Analytics - S&M

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization’s commercial department.

Roles and Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue;
• Develop and implement pricing strategies to maximize profitability;
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies;
• Monitor and report on key performance indicators related to commercial operations;
• Conduct market research and competitive analysis to support decision-making processes;
• Support senior management in developing business plans and forecasting models;
• Identify process improvement opportunities and drive operational excellence initiatives.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science Certifications Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance, Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA, Data Analysis Certificate - SuperCode AISuperCode AI

Required Skills

Ab Initio, Ab Initio, Actuarial Services, After Sales Service, Agile Methodology, Alteryx, AML Investigations, Collaboration Tools, Critical Thinking, Customer Onboarding, Data Analytics, Data Integration, Data Management, Data Modeling, Data Visualization, Demand Forecasting, Design Thinking, Executive Presence, Financial Analysis Reporting, High Volume Replication, Inclusion, Informatica PowerCenter, Insight Generation, Know Your Customer (KYC), Matillion ETL {+ 17 more}

Additional Job Location

Additional Job Location - Job Type Regular Master Skill List - Process Analytics - S&M Remote Type - Office Work Shift - Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.