Sr. Analyst - Process Analytics - S&M 4B

Genpact; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact in Pune is seeking a Sr. Analyst - Process Analytics to optimize commercial operations through data-driven insights and strategic pricing.

You will partner with sales, marketing, and finance to identify opportunities, build forecasting models, and drive revenue growth in a fast-paced, night-shift environment. The role emphasizes advanced analytics, BI tooling, and cross-functional collaboration while contributing to operational excellence across the commercial department.

Qualifications

• Bachelor’s degrees in Business Analytics, Computer Science, or Statistics
• Master’s in Data Science Certifications
• ARe designation from the American Institute of Insurance
• CBAP certification from Upgrad
• Digital Marketing Professional certification
• Pricing Professional certification
• Data Analysis Certificate from SuperCode AI

Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue
• Develop and implement pricing strategies to maximize profitability
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies
• Monitor and report on key performance indicators related to commercial operations
• Conduct market research and competitive analysis to support decision-making processes
• Support senior management in developing business plans and forecasting models
• Identify process improvement opportunities and drive operational excellence initiatives

Skills

Data Analytics

Data Visualization

Market Segmentation

Business Intelligence

Pricing Strategy

Marketing Analytics

KYC

Know Your Customer (KYC)

Education

Bachelor's - Business Analytics

Bachelor's - Computer Science

Bachelor's - Statistics

Master's - Data Science Certifications

Associate in Reinsurance (ARe) - American Institute of Insurance

Certified Business Analysis Professional (CBAP) - Upgrad

Certified Digital Marketing Professional - Digital Marketing Institute

Certified Pricing Professional - Professional Pricing Society, USA

Data Analysis Certificate - SuperCode AI

Tools

Microsoft Excel

Microsoft Power BI

Job description

Sr. Analyst - Process Analytics - S&M

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

The Commercial Operations Sr. Analyst plays a crucial role in optimizing business strategies and enhancing operational efficiency within the organization's commercial department.

Roles and Responsibilities

• Analyze sales data and market trends to identify opportunities for increasing revenue
• Develop and implement pricing strategies to maximize profitability
• Collaborate with sales and marketing teams to ensure effective go-to-market strategies
• Monitor and report on key performance indicators related to commercial operations
• Conduct market research and competitive analysis to support decision‑making processes
• Support senior management in developing business plans and forecasting models
• Identify process improvement opportunities and drive operational excellence initiatives

Qualifications

• Bachelors - Business Analytics
• Bachelors - Computer Science
• Bachelors - Statistics
• Masters - Data Science Certifications
• Associate in Reinsurance (ARe) - American Institute of InsuranceAmerican Institute of Insurance
• Certified Business Analysis Professional (CBAP) - UpgradUpgrad
• Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute
• Certified Pricing Professional - Professional Pricing Society, USAProfessional Pricing Society, USA
• Data Analysis Certificate - SuperCode AISuperCode AI

Required Skills

• Actuarial Services
• Actuarial Services
• After Sales Service
• Agile Methodology
• AML Investigations
• Business Intelligence (BI)
• Campaign Analytics
• Client Relations
• Collaboration Tools
• Critical Thinking
• Customer Onboarding
• Data Analytics
• Data Visualization
• Design Thinking
• Digital Marketing Analytics
• Executive Presence
• Financial Analysis Reporting
• Inclusion
• Insight Generation
• Know Your Customer (KYC)
• Marketing Analytics
• Marketo
• Market Segmentation
• Microsoft Excel
• Microsoft Power BI {+ 13 more}

Language

English Language Proficiency - Advanced - C1

Additional Information

Additional Job Location - Job Type Regular Master Skill List - Process Analytics - S&M Remote Type - Office Work Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.