Sr Admin Assistant

UPS; Pune City; On-site; INR 600,000 - 900,000; Full time

Job summary

UPS is seeking a Senior Administrative Assistant in Pune, responsible for advanced administrative tasks like error analysis and project handling. Ideal candidates will possess strong analytical, communication, and problem-solving skills along with a solid understanding of EDS-CBS billing processes.

Qualifications

• Strong EDS-CBS billing knowledge required.
• Excellent written and verbal communication skills.
• Self-driven with influence and persuasion skills.

Responsibilities

• Prepare and conduct error analysis reviews.
• Monitor workflow and improve quality of processes.
• Provide instruction and guidance to junior employees.

Skills

Communication

Analytical skills

Customer orientation

Problem solving

Attention to detail

Tools

MS Office

Job description

6 days ago Be among the first 25 applicants

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

INTERNAL JOB POSTINGS

EDS-CBS - Grade 7 – GBS, Pune

Team Name: EU EDS-CBS Shift – Flexible

Grade – 7

Job Title – Sr Administrative Assistant

Job Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages.

He/She may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, distributing mail, coordinating meetings and other duties as assigned. He/She may deal with confidential material on a regular basis.

Job Duties

• Prepare Error Analysis (Pareto) and conduct error analysis review with the team
• Identify training areas and coordinate with the Supervisor for the necessary trainings
• Understand the changes / updates from Country/CIM/PI Team and communicate the same to the team members
• To comply with UPS policies, Data security, and SOX compliance related policies
• Monitor workflow to plan work schedule as per the SLA requirement and the volume.
• Measure and improve quality of the process by implementing process improvement plans and lean projects on a periodic basis
• Measure and review performance and Quality and provide appropriate feedback to Supervisor for further analysis or actions.
• To conduct weekly refresher on topics identified during quality feedbacks / PKTs etc.
• Queries Investigation
• Ad hoc billing requests or projects from Country / CIM / OTC
• Follow up with respective stake holders / AE’s for getting the deliverables
• Any other tasks or duties assigned by the Team Lead, Supervisor or Manager as per the process requirement
  
  

Skills Necessary

• Strong in depth Europe and EDS-CBS billing knowledge
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Analytical and problem solving skills
• Must possess advanced reasoning and research skills
• Decision making skills
• Must be customer focused
• Need to comprehend and cater to respective email requests accordingly
• Eye for detail and must meet stiff deadlines
• Have an excellent attendance track record
• Self-driven
• Influence and persuasion skills
• Strong customer orientation to understand customer services issues
• Knowledge of MS Office
  
  

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at UPS by 2x

Get notified about new Senior Administrative Assistant jobs in Pune, Maharashtra, India.

Sr. Executive / Asst. Manager : Supply Chain PTM

ADMINISTRATION- Asst Manager/Sr. Executive

Deputy Manager_Executive Assistant _Pune

Change Manager (100% office attendance) _Pune

Assistant Manager- Home loan- Pune Regional Office

Chinchwad, Maharashtra, India 3 months ago

Assistant Manager_Senior Executive_Incident management_Pune

General Manager - Office Leasing & Advisory, Pune

Amazon & E-commerce Performance Marketing Specialist (For International Business) (Executive or Assistant Manager)

Global Talent Acquisition Back Office Manager

Global Talent Acquisition Back Office Manager

Social Media Performance Marketing & Management Specialist (For International Business) (Executive or Assistant Manager)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.