Sr Account Management Executive

Digital Refresh Networks; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Digital Refresh Networks invites you to join our team as Sr. Account Management Executive.

With 2+ years in account management or related fields, you will nurture client relationships, coordinate campaigns, and help expand our digital footprint for 2+ brands in a dynamic agency setting. You will leverage AI tools such as HubSpot AI, Apollo, and ChatGPT, work with creative, strategy and performance teams, lead client pitches, monitor timelines and budgets, and partner with leadership to grow key

Qualifications

• 2+ years of experience in account management, client servicing, or business development.
• Proficiency with CRM and AI tools for lead management and insights.
• Strong knowledge of digital marketing, branding and client relationships.
• Excellent communication, presentation and negotiation skills.
• Ability to manage multiple clients and campaigns with clarity.
• Proactive mindset with attention to detail and client focus.

Responsibilities

• Identify business opportunities using AI tools and analytics.
• Collaborate with creative, strategy, and performance teams.
• Lead pitch presentations, proposals and strategic discussions.
• Track project performance, timelines, budgets, and alignment with business objectives.
• Collaborate with leadership to develop growth strategies for key accounts.
• Stay on top of market trends and competitor insights to add value to every client interaction.

Skills

Account management

Client servicing

Digital marketing

Communication

Tools

HubSpot AI

Apollo

ChatGPT

Notion AI

Job description

We at Digital Refresh Networks partner with brands to craft stories, build identities, and design campaigns that connect with people. We thrive on collaboration, innovation, and work that makes an impact, making sure every idea gets the attention it deserves. Over the past decade, we’ve built campaigns for 200+ brands, teamed up with passionate creators, and grown into a family of 100+ innovators. By blending creativity, culture, and technology, our team of strategists, designers, and storytellers craft brand experiences that spark attention and build connections. Whether shaping the first impression for a young brand or reimagining the story of a household name, we deliver ideas that cut through the noise and leave a mark.

Role: Sr. Account Management Executive

Vacancy: 02

What will you do?

• Leverage AI tools and analytics to identify business opportunities, forecast trends, and personalize client outreach.
• Collaborate with creative, strategy, and performance teams to deliver insight-driven campaigns that exceed expectations.
• Lead pitch presentations, proposals, and strategic discussions with clients.
• Track project performance, timelines, and budgets to ensure alignment with business objectives.
• Collaborate with the leadership team to develop growth strategies for key accounts.
• Stay on top of market trends and competitor insights to add value to every client interaction.

What are we looking for?

• 2+ years of experience in account management, client servicing, or business development (preferably in a digital/creative agency).
• Proficiency with CRM and AI tools (HubSpot AI, Apollo, ChatGPT, Notion AI, etc.) for lead management and insight generation.
• Strong understanding of digital marketing, branding, and client relationship management.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to handle multiple clients and campaigns with confidence and clarity.
• A proactive mindset, attention to detail, and a passion for creating meaningful client experiences.