Specialist - Service Coordinator

Nordex Group; Chennai District; On-site; INR 450,000 - 750,000; Full time

Job summary

Nordex Group in India is seeking a Service Coordinator to support planning management of service areas, handling administrative and repetitive tasks with the service team in back office and field to ensure timely, high-quality work.

The role requires SAP experience (S4Hana/ECC), 1–2 years planning/coordination, strong MS Office, English fluency, and a customer-service mindset; bachelor's degree and safety awareness preferred.

Qualifications

• 1–2 years in a planning environment.
• Experience in coordination or similar role.
• SAP knowledge in S4Hana and ECC.
• Operational service experience preferred.
• Understanding of resource and capacity planning.
• Advanced Microsoft Office skills.
• Fluent in English (written and spoken).
• Customer service focus.
• Health & Safety focused.

Responsibilities

• Create SAP material orders for plannable activities and monitor status.
• Material booking for subcontractors in SAP.
• Perform 1–3 weeks planning.
• Handle PO/BDM requests, vendor setup, invoice approval and procurement.
• SNOW tracking & monitoring.
• Assign SO to technicians; manage SO data quality.
• Validate works on turbine and close SO (TECO).
• SAP/Osapians tool integration follow-up.
• Coordinate with regional team.

Skills

Planning experience

Coordination

SAP S4HANA

ECC

Microsoft Office

English proficiency

Customer service

Health & Safety

Education

Bachelor’s degree in business administration

Tools

SAP

OSAPIAN tools

Job description

Job Purspose

In this role, the Service coordinator will be responsible for supporting the planning management of the service areas by supporting on all plan and administrative and repetitive tasks. You would work closely with Service Team in back office and in the field. Your role would be to provide efficient planning in order to deliver works on time, with high quality service.

Responsibilities

• Create SAP material orders both for plannable activities and non-time-critical materials and continuous review the order status to ensure timely delivery
• Material booking for our subcontractors in SAP
• Perform 1-3 weeks planning
• Manage purchase-related activities such as creating and approving PO/BDM requests, vendor setup support, invoice approval, and material procurement
• SNOW tracking & monitoring
• Assign SO to technicians, Add / adjust material in SO, Follow-up SO data quality.
• Handle service order quality checks, Validate works on turbine and close SO (TECO).
• SAP/ Osapians tool integration follow-up
• Alignment and interaction with regional team

Requirements

• 1-2 years of experience in a planning environment
• Proven experience in coordination or similar role
• SAP knowledge in S4Hana and ECC
• Experience in an operational Service role is preferred
• Basic understanding of resource and capacity planning and budgeting
• Advanced Microsoft office skills
• Fluent in English (written and spoken) would be desirable
• Customer service focus
• Health & Safety focused

Education and qualification

• Bachelor’s degree in business administration or related field
• Excellent Communication skills (verbally and written)
• SAP experience preferred

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.

The role is generally available on a full-time basis as well as in other flexible working-time models.