Specialist Procurement Support

Hershey Company; Kerala; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Hershey Company in India is seeking a Specialist Procurement Support to own end-to-end procurement contracts across trading and ERP systems, ensuring accuracy of terms, pricing, and delivery conditions. You will coordinate with Procurement, Materials Management, Supply Chain, Finance, Trading, and IT to enable smooth purchasing operations, perform data quality checks, and drive improvements.

Strong attention to detail and experience with ERP/trading tools like SAP S/4HANA or Ariba are preferred;

Qualifications

• Ownership of recurring procurement processes and contracts.
• Strong data accuracy and attention to detail.
• Ability to interpret pricing, terms and downstream impacts.

Responsibilities

• Create, enter, validate, and maintain procurement contracts in the trading system.
• Coordinate data flow between trading systems and ERP; resolve integration issues.
• Provide operational support for procurement queries and document linkage.
• Ensure compliance with internal policies and audit controls.
• Identify process gaps and contribute to system improvements.
• Collaborate with cross-functional teams to align actions.

Skills

Attention to detail

Communication

Independent worker

Cross-functional collaboration

Tools

SAP S/4HANA

iRely/I-21

Ariba

Job description

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Note:If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Specialist Procurement Support

Job Overview

The Procurement Specialist owns the end-to-end creation, validation, accuracy, and maintenance of procurement contracts within the company's trading and ERP systems. This role is accountable for ensuring negotiated commercial terms, pricing components, materials, vendors, sustainability premiums, Incoterms, delivery conditions, and compliance requirements are accurately reflected and properly integrated across connected platforms, including trading systems such as iRely/I-21, SAP S/4HANA, and related procurement tools.

The Specialist serves as a key procurement process owner for contract administration and system data integrity, independently managing recurring procurement activities, resolving routine to moderately complex issues, and coordinating corrective actions with Procurement, Materials Management, Supply Chain, Finance, Trading, and IT/System owners to enable smooth purchasing operations.

Key Responsibilities

Contract Creation & Entry

• Own the creation, entry, validation, and ongoing maintenance of procurement contracts in the trading system, ensuring alignment with negotiated commercial terms and approved sourcing decisions.
• Interpret and accurately apply contract data including pricing structures, ratios, futures components, sustainability premiums, Incoterms, delivery schedules, tolerances, vendor details, and other commodity-specific requirements.
• Perform independent quality checks prior to contract release, proactively identifying missing, inconsistent, or inaccurate data fields that could impact downstream purchasing, receiving, invoicing, or reporting processes.

System Integration & Data Flow

• Manage the synchronization of contract data between the trading system and ERP, ensuring accurate data flow and timely resolution of integration exceptions.
• Monitor contract interfaces, including IDoc flows where applicable, analyze mapping or transmission issues, and coordinate corrective actions with system owners and functional stakeholders.
• Investigate and resolve routine to moderately complex integration gaps, including mismatches in pricing, quantities, account assignment, cost categories, material master references, and vendor or contract linkages.

Operational Support

• Serve as the primary point of contact for contract-related procurement queries, updates, and troubleshooting across Procurement and Materials Management.
• Maintain accurate linkage between contracts and transactional documents, including purchase orders, goods receipts, invoices, and related procurement records.
• Execute contract carve-offs, amendments, renewals, and documented contract changes in coordination with Procurement stakeholders, ensuring all updates are complete, traceable, and accurately reflected in the system.

Compliance & Controls

• Apply internal procurement policies, commodity governance requirements, approval protocols, and audit controls when creating, updating, and maintaining contract records.
• Maintain clear traceability of contract versions, approvals, supporting documentation, and changes to support governance, compliance, and audit readiness.

Process Improvement & Reporting

• Identify recurring process gaps, data quality issues, and workflow inefficiencies, and recommend practical improvements to strengthen contract accuracy, cycle time, and stakeholder experience.
• Contribute to system enhancement initiatives, including new fields, configuration updates, template improvements, integration changes, and trading or ERP system releases.
• Develop and maintain SOPs, job aids, process documentation, and training materials to improve consistency in contract entry, contract management, and system usage.

Cross-Functional Collaboration

• Partner with Commodity Procurement, Finance, Materials Management, Supply Chain, Trading, and IT/System teams to ensure contract data, process expectations, and corrective actions are aligned.
• Participate in UAT and process validation for enhancements impacting contract creation, system integrations, reporting, or procurement workflows.
• Provide clear, timely updates to stakeholders on contract status, data issues, integration errors, corrective actions, and process changes.

Qualifications

Required

• Relevant experience in procurement, commodity trading operations, supply chain, contract administration, or procurement systems support, with demonstrated ownership of recurring procurement processes.
• Proficiency with ERP or trading systems (e.g., SAP S/4HANA, iRely/I-21, Source-to-Pay tools, Ariba).
• Strong attention to detail and data accuracy.
• Ability to interpret commercial terms, pricing formulas, contract conditions, procurement documentation, and downstream impacts across purchasing, receiving, invoicing, and reporting.
• Strong communication skills across Cross-Functional teams.
• Ability to work independently within defined guidelines, exercise sound judgement on routine to moderately complex issues, and escalates risks appropriately.

Preferred

• Experience in commodity procurement (e.g., cocoa, oils, ingredients, agricultural inputs).
• Understanding of contract-to-pay processes (PO creation, GR posting, invoice matching).
• Familiarity with system interfaces, IDocs, or master data (material, vendor, account assignment).
• Analytical mindset with the ability to troubleshoot data, process, contract, and system integration issues.
• Process Discipline
• Problem Solving & Root Cause Analysis
• Cross-Functional Collaboration
• Systems & Digital Fluency
• Ownership & Accountability
• Ability to Work in Fast-Paced, Global Environments

5+ years and strong attention to details