Specialist - Customer Master Data

MANN+HUMMEL; Bengaluru; On-site; INR 400,000 - 650,000; Full time

Job summary

MANN+HUMMEL in Bengaluru seeks a data-driven professional to create and update customer master data in SAP, including related financial data. You will ensure correct relationships between accounts and parties and manage sensitive customer information with accuracy.

The role requires 2+ years in a similar admin position, SAP familiarity, and strong communication, analytical thinking, and detail orientation. Travel may be required, with a collaborative, well-structured environment.

Qualifications

• Proficient in English communication.
• At least 2 years in a similar role or admin position.
• SAP knowledge is advantageous.
• Strong communication and organizational skills.
• Analytical thinking and attention to detail.
• Proficient with MS Office and MS Teams.
• Willingness to travel as required.

Responsibilities

• Create and update customer master data in SAP with correct relationships.
• Update customer master data based on inputs from Sales.
• Create financial data for new customer records in SAP and Cofidi.
• Update financial data for customer master data.
• Implement new customer accounts into the national mexical database.
• Create output conditions for billing.
• Create and update material part numbers.
• Maintain sales views for material master data.
• Handle sensitive customer data in M+H systems.
• Lead smaller projects and report issues to superiors.
• Communicate regularly with internal departments.

Skills

English proficiency

Attention to detail

Analytical thinking

Communication skills

Organizational skills

Willingness to travel

Tools

SAP

MS Office

MS Teams

Job description

Role Summary

Performs creation and updating of general customer master data and sales specific customer master data and part numbers, requiring exercise of judgment and detailed knowledge of procedures. Has minimal supervision in a well-structured environment, guarantees the correct creation of data entries, and works with strategical and very sensitive data. Often represents the top level of knowledge and specialization.

Main Tasks

• Creation of new customer master data in SAP and setting up correct relationship between account, parties (Sold-to party, Ship-to party, Payer, Bill-to party)
• Update and share of existing customer master data based on input from Sales, setting up correct relationship between accounts, parties
• Creation of financial data for new customer master data in SAP and Cofidi system
• Update of financial data for customer master data
• Implementation of new customer accounts into national mexical database
• Creation of output condition for billing
• Set up new material part numbers
• Update existing material part numbers
• Correct maintenance of sales views for material master data
• Creation of quality master data for part material master data in SAP and CIM database
• Handling of all other sensitive and customer specific data in M+H database
• Reporting of process and/or system issues; improvement proposals
• Leading of smaller projects
• Regular communication with internal departments
• Proactive approach to problem solving/complaint handling
• Performing other tasks according to the direct supervisor

Job Requirements (Qualifications, Skills, Experience, Competencies)

• Good knowledge of English language
• Previous experience in similar position min. 2 years / other administrative position within M+H with similar scope is advantage
• SAP knowledge is advantage
• Good communication and organizational skills
• Analytical thinking
• Focus on detail
• MS Office
• MS Teams
• Willingness to travel