Specialist - Content Management 4A

BrightClaim; Mumbai City; Hybrid; INR 420,000 - 700,000; Full time

Job summary

Genpact is hiring a Specialist - Content Management to create, edit, and publish content using CMS tools. You will manage publishing schedules, coordinate updates with stakeholders, and monitor content effectiveness to improve performance.

The role requires collaboration with marketing, product, design, and IT teams, ensuring brand standards and user-centric content delivery. Night shift in India, hybrid work arrangement, and opportunities for growth are offered.

Qualifications

• Bachelor’s degree in Communications, Design, Graphic Design, HCI, or Visual Communication.
• Experience with CMS tools and content workflows is preferred.
• Familiarity with web analytics and content performance metrics.

Responsibilities

• Create, edit, and update content using CMS tools, ensuring accuracy and brand compliance.
• Manage content publishing schedules and workflows for timely delivery.
• Coordinate with stakeholders for content updates and improvements; monitor relevance.
• Collaborate with cross-functional teams to align content with business needs.
• Track content performance and engagement for optimization insights.

Skills

Content Management

CMS

Content Strategy

Digital Content

Google Analytics

HTML5

JavaScript

UX

Education

Bachelors - Communication

Bachelors - Design

Bachelors - Graphic Design

Bachelors - HCI

Bachelors - Visual Communication

Job description

Specialist - Content Management

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

Create, edit, and update content using CMS tools, ensuring accuracy, consistency, and compliance with brand standards. Manage content publishing schedules and workflows to support timely and efficient delivery. Monitor content for accuracy and relevance, coordinating with stakeholders for updates and improvements. Troubleshoot and resolve basic CMS issues, escalating complex problems when necessary. Collaborate with cross-functional teams (marketing, product, design, IT) to align content with business needs. Assist in tracking content performance and user engagement metrics, providing input for optimization. Stay informed about CMS tools and industry best practices, applying learnings to improve day-to-day operations.

Qualifications

• Bachelors - Communication
• Bachelors - Design
• Bachelors - Graphic Design
• Bachelors - Human Computer Interaction (HCI)
• Bachelors - Visual Communication

Required Skills

• Content Management
• Content Management Systems (CMS)
• Content Strategy
• Digital Content Creation
• Google Analytics
• HTML5
• JavaScript
• User Experience (UX)

Language

• English
• English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Content Management

Remote Type

Hybrid

Work Shift

Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.