Specialist - Content Management 4A

BrightClaim; Bengaluru; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Genpact is seeking a Specialist - Content Management to oversee content creation, editing, and publishing using CMS tools. You will ensure brand consistency, coordinate publishing schedules, and collaborate with marketing, product, and IT teams to meet business needs.

You will monitor performance metrics, stay updated on CMS best practices, and contribute to process improvements in a fast-moving, innovation-driven environment.

Qualifications

• Bachelor's degree in communication, design, visual arts or related field.
• Experience in content management and CMS workflows.
• Strong understanding of web analytics and UX principles.

Responsibilities

• Create, edit, and update content using CMS tools, ensuring accuracy and brand consistency.
• Manage content publishing schedules and workflows for timely delivery.
• Monitor content for accuracy and relevance, coordinating updates with stakeholders.
• Troubleshoot basic CMS issues and escalate complex problems when needed.
• Collaborate with marketing, product, design and IT to align content with business needs.
• Assist in tracking content performance and user engagement metrics for optimization.

Skills

Content Management

Content Management Systems (CMS)

Content Strategy

Digital Content Creation

Google Analytics

HTML5

JavaScript

User Experience (UX)

Education

Bachelors - Communication

Bachelors - Design

Bachelors - Graphic Design

Bachelors - Human Computer Interaction (HCI)

Bachelors - Visual Communication

Job description

Specialist - Content Management

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Create, edit, and update content using CMS tools, ensuring accuracy, consistency, and compliance with brand standards. Manage content publishing schedules and workflows to support timely and efficient delivery. Monitor content for accuracy and relevance, coordinating with stakeholders for updates and improvements. Troubleshoot and resolve basic CMS issues, escalating complex problems when necessary. Collaborate with cross-functional teams (marketing, product, design, IT) to align content with business needs. Assist in tracking content performance and user engagement metrics, providing input for optimization. Stay informed about CMS tools and industry best practices, applying learnings to improve day-to-day operations.

Qualifications

Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual Communication

Required Skills

Content Management, Content Management Systems (CMS), Content Strategy, Digital Content Creation, Google Analytics, HTML5, JavaScript, User Experience (UX)

Language

English

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Content Management

Remote Type -

Hybrid

Work Shift -

Variable (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.