Specialist - Content Management 4A

1401 Genpact India Pvt. Ltd.; Mumbai; Hybrid; INR 600,000 - 1,200,000; Full time

Job summary

Genpact is seeking a Specialist - Content Management to create and manage enterprise content across CMS platforms while ensuring brand compliance. You will coordinate publishing workflows, monitor content quality, and collaborate with marketing, product, design, and IT teams to optimize content performance.

The role requires strong content creation skills, familiarity with Google Analytics, HTML5, and JavaScript, and a proactive approach to staying current with CMS best practices.

Qualifications

• Bachelor's degree in Communications, Design, Graphic Design, HCI or Visual Communication.
• Experience with CMS tools and web content workflows is preferred.
• Familiarity with brand standards and content governance rules.

Responsibilities

• Create, edit, and update content using CMS tools, ensuring accuracy, consistency, and compliance with brand standards.
• Manage content publishing schedules and workflows to support timely and efficient delivery.
• Monitor content for accuracy and relevance, coordinating with stakeholders for updates and improvements.
• Troubleshoot and resolve basic CMS issues, escalating complex problems when necessary.
• Collaborate with cross-functional teams (marketing, product, design, IT) to align content with business needs.
• Assist in tracking content performance and user engagement metrics, providing input for optimization.
• Stay informed about CMS tools and industry best practices, applying learnings to improve day‑to‑day operations.

Skills

Content Management

Content Management Systems (CMS)

Content Strategy

Digital Content Creation

Google Analytics

HTML5

JavaScript

UX

Education

Bachelors - Communication

Bachelors - Design

Bachelors - Graphic Design

Bachelors - Human Computer Interaction (HCI)

Bachelors - Visual Communication

Job description

Specialist - Content Management

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.

Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities

• Create, edit, and update content using CMS tools, ensuring accuracy, consistency, and compliance with brand standards.
• Manage content publishing schedules and workflows to support timely and efficient delivery.
• Monitor content for accuracy and relevance, coordinating with stakeholders for updates and improvements.
• Troubleshoot and resolve basic CMS issues, escalating complex problems when necessary.
• Collaborate with cross-functional teams (marketing, product, design, IT) to align content with business needs.
• Assist in tracking content performance and user engagement metrics, providing input for optimization.
• Stay informed about CMS tools and industry best practices, applying learnings to improve day‑to‑day operations.

Qualifications

• Bachelors - Communication
• Bachelors - Design
• Bachelors - Graphic Design
• Bachelors - Human Computer Interaction (HCI)
• Bachelors - Visual Communication
• Certifications Required

Required Skills

• Content Management
• Content Management Systems (CMS)
• Content Strategy
• Digital Content Creation
• Google Analytics
• HTML5
• JavaScript
• User Experience (UX)

Language

• English
• English Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - Content Management Remote Type - Hybrid Work Shift - Night Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.

Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations.

Our teams bring deep expertise to shape what AI can do and change how businesses actually run.

Join us to build the career you want — and be on it because you'll be in it.

At Genpact, your expertise grows because you're inside the work.

Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate.

There's a lot to learn here, and room to grow.

Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.