Specialist Business Operations Analyst

AT&T; Chennai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

AT&T India invites an experienced Project Manager to lead administrative and metric-driven initiatives across Bengaluru and Chennai. You will oversee operations, coordinate events, and drive process improvements.

The role requires 5+ years of PM experience, strong Excel, dashboards, and collaboration with cross-functional teams; PMP preferred; 40-hour week.

Qualifications

• 5+ years of project management experience in admin or metric-driven roles.
• Strong knowledge of project management methodologies and tools.
• Excellent analytical, organizational, and problem-solving skills.

Responsibilities

• Oversee daily administrative operations and logistics for division events.
• Coordinate with departments to streamline processes and improve efficiency.
• Maintain documentation, records, and databases.
• Coordinate with Transport Office and helpdesk to address employee requests.
• Manage procurement activities and track purchase requests.
• Develop systems to track key performance metrics using Excel and dashboards.
• Prepare reports and presentations for leadership.

Skills

Project management experience

PM methodologies

Analytical skills

Communication skills

Multitasking

Tech environment experience

Data visualization tools

Agile/Scrum

Education

Bachelor's degree in business administration, Project Management, or a related field

PMP or similar project management certification

Tools

MS Project

JIRA

Asana

Excel (Pivot tables)

PowerPoint

Job description

Key Responsibilities

Administrative Functions

• Oversee daily administrative operations and ensure smooth execution of tasks, including the coordination of division events and related logistics.
• Coordinate with various departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.
• Coordinate with the Transport Office and helpdesk to address employee requests, resolve service issues, and support day-to-day workplace operations.
• Manage employee coordination and procurement activities, including purchase requests, order tracking, and follow-up with relevant stakeholders.

Metrics Management

• Develop and implement systems to track and report key performance metrics, including recurring reports and dashboards.
• Analyze data using Microsoft Excel, including pivot tables, to identify trends, insights, and areas for improvement.
• Prepare detailed reports and Microsoft PowerPoint presentations for leadership.

Initiative and Program Tracking

• Plan, execute, and monitor various initiatives and programs within the division.
• Establish timelines, milestones, and deliverables for each project.
• Ensure projects stay on track and within scope, budget, and time constraints.
• Identify and mitigate risks and resolve issues as they arise.

Stakeholder Communication

• Serve as the primary point of contact for project-related communications.
• Facilitate meetings, workshops, events, and collaboration sessions with stakeholders.
• Provide regular updates on project status, progress, and outcomes.

Team Collaboration

• Work closely with cross-functional teams and collaborate with stakeholders across departments to ensure alignment and cooperation.
• Foster a positive and productive working environment.
• Provide guidance and support to team members as needed.

Qualifications

• Bachelor's degree in business administration, Project Management, or a related field.
• Proven experience (5+ years) in project management, preferably in an administrative or metric-driven role.
• Strong understanding of project management methodologies and tools.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, JIRA, Asana) and MS Office Suite, particularly Microsoft Excel (including pivot tables and data analysis) and Microsoft PowerPoint for reporting and presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• PMP or similar project management certification is preferred.

Additional Skills

• Experience in a technology or software development environment is a plus.
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI) is advantageous.
• Familiarity with Agile and Scrum methodologies is beneficial.

Weekly Hours: 40

Time Type: Regular

Location: Bangalore, India, Chennai, India

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.