Specialist Business Operations Analyst

AT&T; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

AT&T in Hyderabad, India is seeking a skilled project manager to lead administrative operations and metrics programs. You will coordinate across departments, establish timelines, and drive dashboards to improve efficiency.

The role requires 5+ years of PM experience, strong analytical and communication skills, and proficiency with MS Project, JIRA, Asana, Excel, and PowerPoint for reporting.

Qualifications

• 5+ years of project management experience in admin or metric-driven roles.
• Strong understanding of project management methodologies and tools.
• Proficiency with MS Project, JIRA, Asana and Excel/PowerPoint for reporting.

Responsibilities

• Oversee daily administrative operations and logistics for division events.
• Coordinate with departments to streamline processes and improve efficiency.
• Develop and implement systems to track KPIs and dashboards.
• Prepare detailed reports and presentations for leadership.
• Plan and monitor initiatives with timelines, milestones, and deliverables.
• Mitigate risks and manage stakeholder communications.

Skills

Project management

Stakeholder management

Analytical thinking

Organizational skills

Communication

Independent work

Leadership

Education

Bachelor's degree in business administration or related field

PMP certification (preferred)

Tools

MS Project

JIRA

Asana

Power BI

Job description

Key Responsibilities:

• Administrative Functions: Oversee daily administrative operations and ensure smooth execution of tasks, including the coordination of division events and related logistics.
• Coordinate with various departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.
• Metrics Management: Develop and implement systems to track and report key performance metrics, including recurring reports and dashboards.
• Analyze data using Microsoft Excel, including pivot tables, to identify trends, insights, and areas for improvement.
• Prepare detailed reports and Microsoft PowerPoint presentations for leadership.
• Initiative and Program Tracking: Plan, execute, and monitor various initiatives and programs within the division.
• Establish timelines, milestones, and deliverables for each project.
• Ensure projects stay on track and within scope, budget, and time constraints.
• Identify and mitigate risks and resolve issues as they arise.
• Stakeholder Communication: Serve as the primary point of contact for project-related communications.
• Facilitate meetings, workshops, events, and collaboration sessions with stakeholders.
• Provide regular updates on project status, progress, and outcomes.
• Team Collaboration: Work closely with cross-functional teams and collaborate with stakeholders across departments to ensure alignment and cooperation.
• Foster a positive and productive working environment.
• Provide guidance and support to team members as needed.

Qualifications:

• Bachelor's degree in business administration, Project Management, or a related field.
• Proven experience (5+ years) in project management, preferably in an administrative or metric-driven role.
• Strong understanding of project management methodologies and tools.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, JIRA, Asana) and MS Office Suite, particularly Microsoft Excel (including pivot tables and data analysis) and Microsoft PowerPoint for reporting and presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• PMP or similar project management certification is preferred.

Additional Skills:

• Experience in a technology or software development environment is a plus.
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI) is advantageous.
• Familiarity with Agile and Scrum methodologies is beneficial.

Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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