Spa Therapist

Heritage Madurai; Virattippathu; On-site; INR 180,000 - 240,000; Full time

Job summary

Heritage Madurai is seeking a Spa Specialist to support a range of spa functions within our hotels, promoting services, scheduling reservations, and processing payments to ensure a memorable guest experience. You will help guests enjoy the spa while maintaining quality, safety, and professional appearance.

The preferred candidate profile lists a high school diploma or GED, with no related work experience or supervisory requirements.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Spa services and retail support to create a memorable guest experience.
• Schedule reservations, confirm appointments, and process payments.
• Provide information about services and assist guests while upholding safety and quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

Role & responsibilities:

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.

Note:

No Cross Gender Massage

Preferred candidate profile:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None