Spa Therapist

Bengaluru Airport Services Limited; Bengaluru; On-site; INR 279,000 - 469,000; Full time

Job summary

Bengaluru Airport Services Limited is seeking a dedicated Spa Therapist to deliver high-quality wellness treatments to lounge passengers at BASL Lounge. You will provide back massages, grooming services, and express therapies in a calm, hygienic setting and tailor procedures to short-stay guests.

The role requires a Diploma/Certificate in Spa Therapy or related field, with 12+ years in a spa or wellness environment, excellent English communication, and a customer-oriented approach.

Qualifications

• Diploma or Certification in Spa Therapy, Ayurveda, Beauty Therapy, or related field from a recognized institute.
• Minimum 12 years of experience in a SPA, salon, or wellness center (hospitality or airport lounges preferred).
• Knowledge of various massage techniques and beauty treatments.
• Good communication skills in English; additional regional languages are an advantage.
• Well-groomed, courteous, and customer-oriented.

Responsibilities

• Deliver professional SPA treatments such as back massages, neck & shoulder therapy, and express relaxation techniques for short-stay lounge passengers.
• Perform basic grooming and salon services including hair wash, blow-dry, quick facials, and related services.
• Maintain a clean, hygienic treatment room and salon area per health and safety standards.
• Greet passengers warmly, understand their needs, and recommend appropriate therapies or services.
• Manage appointments efficiently to minimize wait times and maximize guest satisfaction.
• Monitor inventory of SPA and salon supplies and report replenishment needs.
• Adhere to lounge grooming and etiquette standards at all times.
• Maintain accurate service records and provide feedback for continuous improvement.

Skills

Massage techniques

Customer service

English communication

Appearance & etiquette

Education

Diploma or Certification in Spa Therapy/Beauty Therapy/Ayurveda or related field

Job description

Job Purpose:

To provide high-quality wellness services including back massages, grooming treatments, and salon services exclusively to lounge passengers. The role aims to ensure a relaxing and rejuvenating experience, enhancing passenger satisfaction while maintaining hygiene, professionalism, and service excellence at the SPA at BASL Lounge.

Roles and Responsibilities:

• Deliver professional SPA treatments such as back massages, neck & shoulder therapy, and express relaxation techniques tailored to short-stay lounge passengers.
  
• Perform basic grooming and salon services including hair wash, blow-dry, quick facials, and related services as required.
  
• Maintain a clean, calming, and hygienic treatment room and salon area in accordance with health and safety standards.
  
• Greet passengers warmly, understand their needs, and recommend appropriate therapies or services.
  
• Manage appointments efficiently to ensure minimal wait times and maximum guest satisfaction.
  
• Monitor inventory of SPA and salon supplies and report replenishment needs to the supervisor.
  
• Adhere to lounge grooming and etiquette standards at all times.
  
• Maintain accurate service records and provide feedback for continuous improvement
  

Qualifications & Skills:

• Diploma or Certification in Spa Therapy, Ayurveda, Beauty Therapy, or related field from a recognized institute.
  
• Minimum 12 years of experience in a SPA, salon, or wellness center (experience in hospitality or airport lounges is preferred).
  
• Knowledge of various massage techniques and beauty treatments.
  
• Good communication skills in English; knowledge of additional regional languages is an advantage.
  
• Well-groomed, courteous, and customer-oriented.