Solutions Director

Chord : A 1702 Network Agency; Mumbai; Sur place; INR 4 000 000 - 6 000 000; Plein temps

Résumé du poste

Chord : A 1702 Network Agency in Mumbai is seeking a seasoned Operations and Project Management leader to drive end-to-end campaigns for key client accounts. You will lead multi-brand project planning, manage cross-functional teams, and ensure timely, high-quality delivery.

The role emphasizes budgeting, vendor management, and stakeholder engagement with senior client leadership to secure growth and profitability across campaigns.

Qualifications

• Outstanding project management and execution capabilities.
• Excellent stakeholder management and client relationship skills.
• Strong leadership with the ability to mentor and develop teams.
• Budget planning and financial management expertise.
• Vendor negotiation and commercial management experience.
• Strong documentation and reporting skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities under tight deadlines.
• High ownership, accountability, and attention to detail.

Responsabilités

• Act as the primary operations partner for key client accounts.
• Build long-term relationships with senior client stakeholders.
• Lead regular business reviews, planning meetings, and growth discussions.
• Ensure high client satisfaction through proactive communication and problem-solving.
• Identify opportunities to expand existing accounts.
• Lead end-to-end project planning across multiple brands.
• Ensure timely delivery of campaigns while maintaining quality standards.
• Manage cross-functional teams comprising strategy, creative, content, production, media, and operations.
• Drive process improvements to enhance efficiency and delivery.
• Build accountability across teams and ensure strong execution discipline.
• Manage and mentor large account management teams.
• Oversee task allocation, workload balancing, and resource planning for teams.
• Coach team members on client servicing, communication, and project ownership.
• Foster a culture of ownership, accountability, and collaboration.
• Manage monthly account retainers and projects.
• Ensure account profitability through effective budget planning and resource utilization.
• Prepare estimates, project budgets, and commercial proposals.
• Monitor revenue realization, billing, forecasting, and financial performance.
• Identify opportunities for business growth and revenue expansion.
• Negotiate commercial terms with production partners and vendors.
• Manage vendor relationships while ensuring quality and cost efficiency.
• Allocate budgets effectively across projects and campaigns.
• Maintain strong commercial controls throughout project execution.
• Work closely with Strategy and Creative teams to ensure solutions align with business goals.
• Drive operational excellence while maintaining creative quality.

Connaissances

Project management

Stakeholder management

Leadership

Budget planning

Vendor negotiation

Team mentoring

Communication

Reporting

Description du poste

• Act as the primary operations partner for key client accounts.
• Build long-term relationships with senior client stakeholders.
• Lead regular business reviews, planning meetings, and growth discussions.
• Ensure high client satisfaction through proactive communication and problem-solving.
• Identify opportunities to expand existing accounts.

Operations and Project Management

• Lead end-to-end project planning across multiple brands.
• Ensure timely delivery of campaigns while maintaining quality standards.
• Manage cross-functional teams comprising strategy, creative, content, production, media, and operations.
• Drive process improvements to enhance efficiency and delivery.
• Build accountability across teams and ensure strong execution discipline.
• Manage and mentor large account management teams.
• Oversee task allocation, workload balancing, and resource planning for teams.
• Coach team members on client servicing, communication, and project ownership.
• Foster a culture of ownership, accountability, and collaboration.

Financial and Commericial Management

• Manage monthly account retainers and projects.
• Ensure account profitability through effective budget planning and resource utilization.
• Prepare estimates, project budgets, and commercial proposals.
• Monitor revenue realization, billing, forecasting, and financial performance.
• Identify opportunities for business growth and revenue expansion.

Vendor and Production Management

• Negotiate commercial terms with production partners and vendors.
• Manage vendor relationships while ensuring quality and cost efficiency.
• Allocate budgets effectively across projects and campaigns.
• Maintain strong commercial controls throughout project execution.

Strategic Planning

• Work closely with Strategy and Creative teams to ensure solutions align with business goals.
• Drive operational excellence while maintaining creative quality.

Required Experience

• 8–10 years of experience in an advertising, digital, integrated, or creative agency.
• Demonstrated experience handling monthly revenue portfolios of ₹30 lakhs or more .
• Extensive experience managing project teams of 15+ people .
• Strong exposure to integrated marketing campaigns across digital and offline channels.
• Experience working with senior client stakeholders and leadership teams.

Must-Have Skills

• Outstanding project management and execution capabilities.
• Exceptional task planning and operational management skills.
• Strong leadership with the ability to mentor and develop teams.
• Excellent stakeholder management and client relationship skills.
• Budget planning and financial management expertise.
• Vendor negotiation and commercial management experience.
• Strong documentation and reporting skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities under tight deadlines.
• High ownership, accountability, and attention to detail.

Industry Experience

Candidates should have significant experience working with brands across:

• FMCG
• Beauty & Personal Care
• Lifestyle
• Consumer Brands
• Experience handling integrated campaigns across these categories will be highly preferred.