Solution Specialist - Datacenter

Eaton Group; Bengaluru; On-site; INR 350,000 - 700,000; Full time

Job summary

Eaton Group is seeking a Solution Specialist to design and support implementation of data center infrastructure for MTDC customers in India. You will map Eaton offerings to customer requirements and act as the technical bridge between sales, engineering, and consultants.

You will mentor sales engineers and facility/account teams, support large bids with submittals, drawings, and technical interpretations, and ensure solutions meet gross margin expectations while collaborating with product teams

Qualifications

• Bachelor in Engineering with 15+ years experience.
• 10+ years in datacenter infra engineering at MTDC, with at least 3 years in a design role.

Responsibilities

• Design and support implementation of data center infrastructure solutions for MTDC customers.
• Map Eaton offerings to customer requirements.
• Support strategic accounts in India with technical design and positioning of Eaton products.
• Act as primary technical support contact for in-house engineering staff and design teams at MTDCs.
• Provide technical guidance to Sales engineers and account managers across Eaton's portfolio.

Skills

Global deployments

Electrical interface

Creative problem solving

Problem solving

Effective communication

Presentation & training

Value selling

Education

Bachelor in Engineering

Job description

What you’ll do:

The main responsibility of the Solution Specialist is to design and support implementation of data center infrastructure solutions for Eaton’s MTDC customers & map Eaton offerings to customer requirements

• Support Strategic Accounts in India, aiding technical design and positioning Eaton related products in a preferred position
• Act as the primary point of contact for technical and engineering support for the in-house engineering staff and design teams at the MTDCs
• Serve as a technical expert within the Strategic Accounts Team, offering comprehensive support to Sales engineers and account managers for Eaton's full portfolio, including UPS, LVA, MVA, STS, RPP, Cooling, Power monitoring & Control products including DCIM software, and White space solutions
• Aid the Strategic Accounts Team on large bids including submittals drawings, technical interpretation, and interfacing with the consultant and owner
• Arrive at the costing and financial estimation of the proposed solution, and work with the Strategic Accounts team to submit the winning bid while honoring the gross margin expectations of the company.
• Facilitate technical collaboration between Multi-Tenant Data Centers and Eaton’s product lines, supporting product innovation and providing design recommendations based on customer needs
• Conduct product seminars and training on Eaton products and solutions at targeted consultant firms or MTDCs
• Provide mentoring and training to Strategic Account Sales Engineers, Facility Account Managers, Major Account Managers, and other employees within and outside of the NAS organization
• Work closely with the field team to arrive at the Root Cause Analysis for problems faced post deployment and work with the product team to have permanent fix for the same.

Qualifications:

Bachelor in Engineering with 15+ years experience

• 10+ years of experience in Datacenter infrastructure engineering or data center operations at an MTDC, with at least 3 years in a design role

Skills:

• Proven track record in managing global data center or colocation deployments at scale.
• Ability to interface with electrical consultant principals and lead electrical engineers, as well as facility engineers at data centers
• Proven capability to find creative solutions to solve complex technical application problems
• Problem solving skills
• Effective communication skills with the ability to interact at all levels of an organization, including consultant or end user organizations
• Presentation and training skills - Initiative and self-management skills
• Value selling experience.