Solution Architect

airtel; Gurugram District; On-site; INR 1,400,000 - 1,900,000; Full time

Job summary

Airtel in Gurgaon seeks a Solution Architect to support the Sales team from presales through project execution, translating customer requirements into techno-commercial proposals and solutions.

The role requires around 8 years in telecom pre-sales, BE/ Diploma in IT fields, and CCNA/CCNP/CCDP or equivalent certifications. You will design solutions, present to customers and drive standardization of documents.

Qualifications

• BE or Diploma in Computers, Electronics & Telecommunications/IT.
• MBA in IT is desirable.
• CCNA, CCNP, CCDP or equivalent industry certification.
• Around 8 years’ experience in Telecom organization, pre-Sales.

Responsibilities

• Solution design and building proposals based on customer requirements.
• Understand customer’s connectivity needs from presales to project execution.
• Create techno-commercial proposals and standardize documents.
• Present solutions to customers and define scope (in-scope/out-of-scope).
• Coordinate with cross-functional teams to deliver end-to-end solutions.

Skills

Pre-Sales

Solution Design

Techno-Commercial

Customer Focus

Presentation Skills

Analytical Skills

Documentation

Communication

Education

BE/ Diploma in Computers, Electronics & Telecommunications/IT

MBA in IT

Job description

• Understanding customer’s requirements

Job Title : Solution Architect

Proposed Job Level: SM

Function: BSGD

Location: Gurgaon

Reporting to: Head – Business Solution Head

Date

Purpose of the Job (Brief)

Background

BSG – Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.

• Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologies
• Consulting, Facilitation and Selling Skills
• Design of profitable, optimal and replicable Technical Solutions
• Technical Presentation to customers
• Closely work with cross functional teams and stich solutions end to end
• Technical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering

D deliverables (Maximum 5-6 key responsibilities)

Expected Key Results

Activities

Solution design

• Understanding customer’s requirements

Building the solution, its deliverables as per customer specific requirements.

Proposal building

• Making Proposal as per solution for customer needs
• Revert within defined TAT

Customer presentation/Solution/ proposal

• Presentation to customers on his requirements & understanding
• Defining the scope of work in regard to Airtel deliverables – in-scope, out-of-scope etc

Standardization & automation

• Standardization of product offering, solution and proposal documents.
• Automation of standard proposal documents basis standard inputs variables customer requirements.

D decision level

Prime: Solution Designing

• Solution design
• Product recommendation

Shared: Decisions made jointly with peers on a collective basis

• Feasibility planning
• Commercials

Contributory: Makes a major contribution to a decision or policy judgment reached by others

• Techno-Commercial Proposal

D demonstrated (Key competencies)

Understanding technologies such as Ethernet, Wireless, various data applications requirements related to network and other emerging networking technologies and their commercial manifestations.

• Good document writing skills
• Customer Focus
• Business Excellence and Innovation
• Analytical skills
• Good Presentation & communication skills

Educational Level

Must have: BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in IT

Industry Certifications

CCNA, CCNP, CCDP or equivalent industry certification

Working Experience

Must have: Around 8 years’ experience in Telecom organization, pre-Sales.

D dimensions

Impact Of Position On

• New Order Booking and revenue target achievement for organization for iConnectivity products
• Margins for the assigned data products
• Enhancing pre-sales experience to the customer.

Impact on customers (Please select one of the options below):

a i) Type of customers Mainly Internal Mainly External Fair mix of Internal & External

No. Of Subordinates

Approvals

Reporting Manager

Functional Head

Business HR

C&B