Software Engineer

Indegene Inc.; India; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Indegene Inc. is seeking a seasoned Software Engineer - AEP in India to join our Adobe Experience Cloud practice.

You will architect, implement, and optimise Customer Data Platform solutions built on Adobe Experience Platform (AEP) and drive real-time audience activation through Real-Time CDP and Journey Optimizer (AJO). You will collaborate with client stakeholders, data engineers and marketing technologists to deliver measurable business outcomes.

Qualifications

• 5 to 7 years of experience in digital marketing technology / MarTech / AdTech consultancy.
• Minimum 3 years of hands-on implementation experience with Adobe Experience Platform (AEP) including schema design, ingestion, segmentation, and activation.
• Minimum 2 years of experience working with Real-Time CDP in production environments.
• Minimum 2 years of experience building and deploying customer journeys in Adobe Journey Optimizer (AJO).
• Strong proficiency in XDM schema modelling, identity management, and merge policies.
• Experience with web data collection technologies: Adobe Launch / Tags, Web SDK (alloy.js).
• Excellent written and verbal communication skills; ability to present complex technical concepts to non-technical stakeholders.

Responsibilities

• Architect end-to-end RT-CDP solutions across data collection, identity resolution, segmentation and multi-channel activation.
• Configure activation destinations (cloud storage, advertising platforms, email ESPs, HTTP destinations).
• Implement consent management frameworks and data usage policy enforcement.
• Define and govern B2C and B2B audience segmentation strategies with marketing and analytics teams.
• Monitor journey reports, identify drop-offs and run AB tests within journeys.
• Integrate AJO with AEP Real-Time Profiles and external systems via REST APIs.
• Mentor junior consultants and contribute to practice development.

Skills

Communication skills

Problem solving

Collaboration

Ownership

Continuous learning

Tools

Adobe Experience Platform (AEP)

Real-Time CDP

Adobe Journey Optimizer (AJO)

Adobe Launch / Tags

Web SDK / alloy.js

Jira

Confluence

Job description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

Role: Software Engineer - AEP

Job description: You will be responsible for:

We are looking for a seasoned Senior Consultant (A3) to join our Adobe Experience Cloud practice. You will architect, implement, and optimise Customer Data Platform solutions built on Adobe Experience Platform (AEP), drive real-time audience activation through Real-Time CDP, and orchestrate personalised customer journeys at scale with Adobe Journey Optimizer (AJO). You will work hand-in-hand with client stakeholders, data engineers, and marketing technologists to deliver measurable business outcomes.

Key Responsibilities

Adobe Experience Platform (AEP)

Design and implement XDM schemas, datasets, and data governance policies (DULE labels, RBAC) aligned to client data strategies.

Lead batch and streaming data ingestion via AEP source connectors, HTTP API, and Adobe Experience Platform Web SDK / alloy.js.

Build and maintain Real-Time Customer Profiles; manage identity stitching across CRMID, ECID, and custom namespaces.

Develop reusable segment definitions using Segment Builder and PQL; export segments to activation destinations.

Execute exploratory and operational queries on AEP Query Service (PSQL / SQL) for data validation and reporting datasets.

Configure and monitor dataflows; troubleshoot ingestion failures and profile merge policies.

Real-Time Customer Data Platform (RT-CDP)

Architect end-to-end RT-CDP solutions covering data collection, identity resolution, segmentation, and multi-channel activation.

Configure activation destinations — cloud storage (S3, Azure Blob), advertising platforms (Google DV360, Facebook), email ESPs, and custom HTTP destinations.

Implement consent management frameworks (IAB TCF 2.x) and Data Usage Policy enforcement.

Define and govern B2C and B2B audience segmentation strategies in collaboration with marketing and analytics teams.

Monitor audience match rates, profile counts, and activation metrics; optimise segment refresh cadences.

Design and build multi-step customer journeys (event-triggered, audience-based, and API-triggered) across email, push, SMS, in-app, and web channels.

Configure AJO channel surfaces, message presets, suppression lists, and PTR records.

Implement Offer Decisioning: create offers, fallback offers, offer collections, and ranking strategies (AI Ranking / priority scores).

Set up frequency capping, business rules, and consent policies to ensure compliant customer communication.

Analyse journey reports (live and global), identify drop-off points, and implement A/B experiments within journeys.

Integrate AJO with AEP Real-Time Profiles and external systems via custom actions and REST API calls.

Client Engagement & Delivery

Serve as the subject‑matter expert in client workshops, discovery sessions, and solution design reviews.

Translate business requirements into technical specifications, solution blueprints, and implementation roadmaps.

Mentor junior consultants (A1–A2) and contribute to internal practice development (playbooks, accelerators, CoE assets).

Manage delivery risks, elevate blockers, and ensure on‑time delivery within agreed scope.

Prepare and present status reports, solution architecture documents, and post‑go‑live recommendations.

Skill & Proficiency Matrix :

Product / Area

Key Topics

Requirement

Real-Time CDP

Expert

Mandatory

AEP Data Ingestion

Batch & Streaming, Source Connectors, Schema Design (XDM)

Expert

Mandatory

AJO

Mandatory

AEP Governance

Mandatory

Query Service

SQL on AEP, PSQL, Query Templates, Dataset Export

Preferred

AEP AI/ML

Customer AI, Attribution AI

Preferred

Adobe Tags / Launch, Web SDK / alloy.js

Mandatory

Required Qualifications:

5 to 7 years of overall experience in digital marketing technology / MarTech / AdTech consultancy.

Minimum 3 years of hands‑on implementation experience with Adobe Experience Platform (AEP) including schema design, ingestion, segmentation, and activation.

Minimum 2 years of experience working with Real‑Time Customer Data Platform (RT‑CDP) in production environments.

Minimum 2 years of experience building and deploying customer journeys and communications in Adobe Journey Optimizer (AJO).

Strong proficiency in XDM schema modelling, identity management, and merge policies.

Experience with web data collection technologies: Adobe Launch / Tags, Web SDK (alloy.js), and Adobe Analytics AppMeasurement.

Excellent written and verbal communication skills; ability to present complex technical concepts to non‑technical stakeholders.

Preferred Qualifications:

Adobe Certified Professional or Expert certification in one or more of: AEP, RT‑CDP, AJO, or Adobe Analytics.

Familiarity with Adobe Customer AI, Attribution AI, or other AEP Intelligent Services.

Experience with B2B edition of RT‑CDP — account profiles, buying groups, and B2B audience activation.

Exposure to complementary Adobe solutions: Adobe Analytics, Adobe Target, Adobe Audience Manager (AAM migration experience a plus).

Knowledge of Cloud Data Warehouses (Snowflake, BigQuery, Databricks) and their integration patterns with AEP.

Experience with Agile / Scrum delivery methodologies and tools such as Jira and Confluence.

Prior experience in BFSI, Retail, Telco, or Healthcare verticals is advantageous.

Core Competencies:

Customer‑Centric Thinking — maps technology capabilities to real customer experience outcomes.

Problem Solving — decomposes ambiguous business challenges into structured technical solutions.

Collaboration — thrives in cross‑functional teams; effective communicator across technical and business audiences.

Ownership & Accountability - proactively drives workstreams end‑to‑end with minimal supervision.

Continuous Learning - keeps pace with Adobe product releases, betas, and industry best practices.

What we Offer:

Competitive salary with annual performance review.

Hybrid working model with flexible hours.

Access to industry‑leading CDP tools and data platforms.

Generous professional development budget and certification support.

Inclusive, collaborative culture with clear career progression paths.

Health, wellness, and employee assistance programmes.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.