Software Consultant (Revenue Cloud)

OSF Digital, Inc.; India; On-site; INR 1,200,000 - 2,500,000; Full time

Job summary

OSF Digital, Inc. is seeking a Salesforce Consultant to work with clients in India, focusing on Revenue Cloud. You will analyze business requirements, design Salesforce-based solutions, and guide implementation with developers and IT teams.

The role emphasizes strong analytical skills, excellent communication, and ability to translate complex concepts for non-technical stakeholders, while driving adoption of CPQ and RCA solutions and ongoing client support.

Qualifications

• Proven experience as a Salesforce Consultant or Business Analyst in IT/software consulting.
• Hands-on Salesforce development and documentation experience, especially Revenue Cloud.
• Familiarity with Salesforce deployment and project lifecycle management.
• Strong analytical and problem-solving abilities.
• Excellent communication and client-facing interpersonal skills.
• Ability to translate complex technical concepts for non-technical clients.

Responsibilities

• Engage with clients to understand their business processes and identify Salesforce and Revenue Cloud needs.
• Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on Revenue Cloud.
• Provide expertise on Salesforce functionality, features, and potential limitations, especially within the Revenue Cloud modules.
• Design and present Salesforce solutions to stakeholders, clearly articulating the benefits and strategic fit.
• Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen solutions.
• Oversee the customization and configuration of Salesforce CPQ and RCA to meet client specifications.
• Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce and CPQ / RCA solutions.
• Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
• Stay current with the latest Salesforce trends and innovations to provide informed recommendations.
• Document all consultancy activities, including client interactions, recommendations made, and feedback received.

Skills

Salesforce

Revenue Cloud

Business Analysis

Client-facing communication

Project lifecycle management

English fluency

Job description

Responsibilities

• Engage with clients to understand their business processes and identify Salesforce and Revenue Cloud needs.
• Analyze client requirements and business challenges to recommend tailored Salesforce solutions, focusing on Revenue Cloud.
• Provide expertise on Salesforce functionality, features, and potential limitations, especially within the Revenue Cloud modules.
• Design and present Salesforce solutions to stakeholders, clearly articulating the benefits and strategic fit.
• Collaborate with Salesforce developers and other IT professionals to ensure accurate implementation of chosen solutions.
• Oversee the customization and configuration of Salesforce CPQ and RCA to meet client specifications.
• Conduct training sessions and workshops for clients to facilitate effective adoption of Salesforce and CPQ / RCA solutions.
• Provide ongoing support and advice to clients, including troubleshooting and optimization of Salesforce applications.
• Stay current with the latest Salesforce trends and innovations to provide informed recommendations.
• Document all consultancy activities, including client interactions, recommendations made, and feedback received.

Requirements

• Proven experience as a Salesforce Consultant, Business Analyst, or similar role in IT or software consulting.
• Hands-on experience with Salesforce development and documentation, particularly with Revenue Cloud.
• Familiarity with Salesforce deployment and project lifecycle management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
• Ability to translate complex technical information into understandable terms for non-technical clients.
• Strong organizational skills with the ability to manage multiple clients or projects simultaneously.
• Fluency in English.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.