Soft Services Executive

Jones Lang LaSalle Incorporated; India; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru, India is seeking an experienced Facilities Operations Lead to manage daily site operations, ensure safety, maintain equipment, and optimize service delivery.

You will coordinate budgets, procurement, audits, emergency drills, and liaise with vendors, building management, and clients to uphold high standards and reliability.

Responsibilities

• Manage the daily operations of Facilities, ensuring functionality, safety, and efficiency
• Quality control ensuring cleaning, upkeep and safety standards are maintained
• Monitor 52 weeks training schedule
• Attendance and cost sheet update
• Asset management
• Oversee GSA operations and provide necessary guidelines
• Drive the transport team for smooth operations and connect for necessary trainings
• F&B management for the site, manpower, menu planning, sale data
• Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems
• Monitor all Planned Preventive Maintenances
• Liaisoning with building management team
• Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities
• Ensures service delivery is high quality and exceeds client expectations
• Anticipates needs, responds to client issues in an expedient and professional manner
• Builds lasting relationships quickly
• Prepare and manage the facility's budget, ensuring cost-effective operations
• Handle procurement as per company norms and take client approval and ensure the best value for services and products
• Internal and external audit coordination during the scheduled visit
• Comply with all the and safety policies and procedures
• Complete the relevant training and maintain the documents
• Ensure that the facility complies with local safety regulations and standards
• Organize emergency procedures, such as fire drills, evacuation plans, and first-aid training
• Maintain records of inspections, incidents, and corrective actions
• Vendor meetings for operational improvements
• Track of the contract for renewal
• Issuance of timely Purchase order
• Follow up on NDC
• Vendor invoices to payment follow up
• Identify and Propose for the facility upgrade or modifications
• Conduct regular inspections and audits to assess the need for repairs or maintenance
• Be a part in the management of facility-related emergencies and ensure preparedness
• To Be part of the ERT Team during Crisis & to take necessary action
• To coordinate with the client for Evacuation Drill as per Client requirement
• Maintain emergency equipment (e.g., Evac chair, fire extinguishers, first-aid kits) and ensure accessibility.
• Align with builders team
• Stock Level Monitoring
• Conduct audits to compare physical inventory with recorded inventory
• Inventory orders and quantities accordingly to align with anticipated demand.
• Implement the "First In, First Out" (FIFO) or "Last In, Last Out" (LIFO) methods, depending on the type of products
• Manage professional relationships with suppliers to ensure they can meet demand and provide timely delivery.
• Engaging the staff for Monthly Birthday celebrations, English class and trainings.
• Maintain records of maintenance activities, safety checks, and compliance reports.
• Provide regular updates and reports to senior management on facility status, R&M, events
• Provide all the transport reports
• Be a Individual player and team player to executive the given task as per client requirement.

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operational Oversight

• Manage the daily operations of Facilities, ensuring functionality, safety, and efficiency
• Quality control making sure cleaning, upkeep and safety standards are maintained
• Monitor 52 weeks training schedule
• Attendance and cost sheet update
• Asset management
• Oversee GSA operations and provide necessary guidelines
• Drive the transport team for smooth operations and connect for necessary trainings
• F&B management for the site, manpower, menu planning, sale data.
• Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems
• Monitor all the Planned Preventive Maintenances
• Liasioning with building management team

Delivering High Client Satisfaction

• Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities
• Ensures service delivery is high quality and exceeds client expectations
• Anticipates needs, responds to client issues in an expedient and professional manner
• Builds lasting relationships quickly

Budget Management

• Prepare and manage the facility's budget, ensuring cost-effective operations.
• Handle procurement as per company norms and take client approval and ensure the best value for services and products.

Compliance and Safety

• Internal and external audit coordination during the scheduled visit.
• Comply with all the and safety policies and procedures
• Complete the relevant training and maintain the documents
• Ensure that the facility complies with local safety regulations and standards.
• Organize emergency procedures, such as fire drills, evacuation plans, and first-aid training.
• Maintain records of inspections, incidents, and corrective actions.

Vendor and Contractor Management

• Vendor meetings for operational improvements
• Track of the contract for renewal
• Issuance of timely Purchase order
• Follow up on NDC
• Vendor invoices to payment follow up

Facility Upgrades and Renovations

• Identify and Propose for the facility upgrade or modifications
• Conduct regular inspections and audits to assess the need for repairs or maintenance

Emergency Management

• Be a part in the management of facility-related emergencies and ensure preparedness
• To Be part of the ERT Team during Crisis & to take necessary action
• To coordinate with the client for Evacuation Drill as per Client requirement
• Maintain emergency equipment (e.g., Evac chair, fire extinguishers, first-aid kits) and ensure accessibility.
• Align with builders team

Inventory Control

• Stock Level Monitoring
• Conduct audits to compare physical inventory with recorded inventory
• Inventory orders and quantities accordingly to align with anticipated demand.
• Implement the "First In, First Out" (FIFO) or "Last In, Last Out" (LIFO) methods, depending on the type of products
• Manage professional relationships with suppliers to ensure they can meet demand and provide timely delivery.

Driving team success

• Engaging the staff for Monthly Birthday celebrations, English class and trainings.

Reporting and documentation

• Maintain records of maintenance activities, safety checks, and compliance reports.
• Provide regular updates and reports to senior management on facility status, R&M, events
• Provide all the transport reports

Be a Individual player and team player to executive the given task as per client requirement.

Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process, you may email us at [e-mail].

This email is only to request an accommodation.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For further information, visit jll.com.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.