Soft Services Coordinator

Jones Lang LaSalle (JLL); Bengaluru; On-site; INR 450,000 - 600,000; Full time

Job summary

Jones Lang LaSalle (JLL) is seeking a Soft Services Coordinator for our Bengaluru site to oversee the day-to-day facilities operations and admin tasks. You will manage vendor contracts, monitor budgets, and ensure safe, compliant, and efficient site operations across shifts.

The ideal candidate holds a degree in business or hotel/building management with 3–5 years in facilities management, strong leadership, and excellent reporting skills.

Qualifications

• Degree in business or hotel/building management is required.
• 3–5 years of facilities management experience.
• Good working knowledge of occupational safety and compliance.
• Strong leadership and reporting skills.

Responsibilities

• Oversee day-to-day property operations and admin functions.
• Manage contracts and vendor relationships.
• Assist with safety, crisis management and business continuity planning.
• Monitor budgets and ensure stock reports and monthly management reports are prepared.
• Support KPIs and service level agreements to drive performance.

Skills

property operations

facilities management

occupational safety

team management

client-centric operations

communications

reporting

budget management

service audits

Education

Bachelor's degree in business or hotel/building management

Job description

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Details

• Designation: Soft Services Coordinator
• Job Location: Bangalore
• Educational Qualification: Any Graduate
• Experience Required: Minimum 3 years
• Shift Timings: Rotational Shifts: we have 3 shifts 7AM-4 PM 2 to 10 PM 10PM-7AM
• Work Schedule: 6 days/ week

Responsibilities

• Prioritising the facilities needs
• Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered
• Likewise, you ll strive for continuous improvement in the process
• You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine
• Likewise, you ll manage supply and service contracts as approved by clients
• In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans
• You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them
• Also part of your mandate is to monitor the property s budget
• As the person in charge, you ll make sure that there s enough petty cash to support operations
• You ll also see to it that vendor invoice processes comply with standards
• Going above and beyond expectations Client satisfaction is second nature to the person in charge
• In this role, you ll take on difficult issues and seek out opportunities to improve operations
• You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements
• In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance
• You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients

Requirements

• Strong knowledge of property operations
• The ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management
• You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations
• Solid background in team management
• Are you an adept leader with a proven track record in managing a team
• Are you capable of effectively rolling out improvement plans
• Do you possess superior communications and reporting skills
• Location: On-site Bengaluru, KA
• Scheduled Weekly Hours: 48

Skills

• property operations
• facilities management
• occupational safety
• team management
• client-centric operations
• communications
• reporting
• budget management
• service audits