Facilities Services Co-ordinator

Jones Lang LaSalle (JLL); Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Gurugram is seeking a Facilities Coordinator - Operations to manage onsite facilities activities and support the Site Manager. The role involves site inspections, front desk tasks, basic housekeeping, and coordinating vendor services to ensure smooth operation.

You will focus on client satisfaction, process adherence, and cost-effective facility improvements while maintaining safety and risk management protocols on site.

Qualifications

• Experience in facilities, property management, hospitality or related fields.
• Understanding of local occupational health and safety requirements and vendor management.
• Team player with ability to work with others to meet targets.
• Client-focused with strong communication and relationship-building.

Responsibilities

• Provide onsite support and act as Site Manager's right hand for facilities activities.
• Perform routine site inspections to ensure building processes and practices are followed.
• Provide admin support including front desk duties, basic housekeeping and appointment coordination.
• Support procurement of vendors and services when needed.
• Ensure safety procedures, risk management, and incident reporting per firm guidelines.
• Engage with clients and suppliers to identify facility-related needs.

Skills

Facilities management

Customer service

Teamwork

Vendor management

Job description

Job Summary

Facilities Coordinator - Operations

Integrated Facilities Management - Leading Global Technology company

India

Here in Gurugram we manage multiple sites, hosting over 2000 people.

Responsibilities

• Providing onsite support; you will be the Site Manager's trusted right hand on all facilities-related activities. You will perform routine site inspections to ensure all building processes and best practices are implemented and maintained; you will have an eye on potential improvements and cost savings, contributing suggestions as they arise.
• You will also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You will need to ensure we hit key performance indicators and meet our service level agreements.
• Meeting the clients facilities needs by working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements such as the following:
• Ensure messaging is consistent and in line with requests received from the user.
• Respond to user inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in genuine, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.
• Your planning and budgeting skills will also be vital to the job, as you will take part in the procurement of vendors and services from time to time.
• Make everyone safe and risk-free by keeping safe workplace procedures in place and order; carry out these procedures as needed. You will help implement and manage risk management programs, disaster recovery and business continuity plans; follow escalation and incident reporting procedures and comply with the firm's guidelines and strategies.

Requirements

• Passion for service.
• Do you have prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what we re looking for!
• Team player. JLL's unmatched excellence is only made possible by teamwork-a core value we want you to possess. As the Facilities Coordinator, you are expected to support the team and work well with others toward achieving targets, with a proven track record of flawless project execution and following company standards and procedures.
• Client focused enthusiast. You can interact with client staff and vendors to deliver efficient services, address conflicts and conflicting priorities effectively, and communicate with customers with a positive demeanor.

Location

On-site - Gurugram

Scheduled Weekly Hours

48