Social Worker

CanKids KidsCan; Purba Bardhaman; On-site; INR 350,000 - 650,000; Full time

Job summary

CanKids KidsCan is seeking a dedicated MSW professional to join our patient services team in West Bengal. You will help admit new child patients, support treatment planning, and coordinate communication between medical teams and families, ensuring access to medicines, lodging, and other support services.

You will manage documentation, data entry in PIS/MSF/Salesforce, assist with government schemes, prepare donor reports, and supervise PSG volunteers while coordinating with program and medical

Qualifications

• Education: Masters in Social Work (MSW) from a recognized institution.
• Experience: 2–3 years in social work, preferably in hospital/healthcare settings.

Responsibilities

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and associated cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.
• Assist in operating Chattai Clinics and running daily CanKids hospital activities.
• Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.
• Maintain complete and accurate documentation for new patients including ID verification and casefiles.
• Maintain and update patient databases (PIS/MSF/Salesforce).
• Coordinate documentation for government schemes, grants, and external support.
• Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.
• Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage and ensure compliance.
• Coordinate with the Program Officer and Medical Officer for operational matters.
• Conduct awareness sessions about childhood cancer in hospital and community settings.
• Disseminate the message of "You Are Not Alone" to families and caregivers.
• Participate in outreach activities, health camps, or advocacy programs.
• Perform additional tasks as assigned by the Reporting Manager.

Skills

MS Office

Communication (English)

Pediatric Oncology knowledge

Data management

Report writing

Education

Master's in Social Work (MSW)

Tools

Salesforce

Job description

Job Description:

Key Responsibilities

1. Patient Services &Support Coordination

Facilitate admission andregistration of new child patients under CanKids.

Support doctors andfamilies in planning treatment and associated cost estimations.

Bridge communicationbetween medical teams and families.

Ensure support servicesincluding medicines, TSPs, lodging, blood, and hygiene awareness are provided.

Regularly update treatmentand support progress in the patient database.

1. Chattai Clinic andHospital Unit Coordination

Assist in operating ChattaiClinics and running daily CanKids hospital activities.

Liaise with hospitalauthorities to ensure smooth functioning of assigned CHSUs.

Oversee Parent SupportGroup (PSG) volunteers and patient-family engagement activities.

1. Documentation &Data Management

Maintain complete andaccurate documentation for new patients including ID verification and casefiles.

Maintain and update patientdatabases (PIS/MSF/Salesforce).

Coordinate documentationfor government schemes, grants, and external support.

Prepare monthly andquarterly reports for donors, hospital partners, and internal reporting.

1. Administrative &Financial Responsibilities

Handle unit-levelresponsibilities including imprest fund management for medicine purchases andward requirements.

Administer assigned supportprograms including Jiv Daya or other donor-linked initiatives.

Track FCRA fund usage andensure compliance.

Coordinate with the ProgramOfficer and Medical Officer for operational matters.

1. Awareness &Community Engagement

Conduct awareness sessionsabout childhood cancer in hospital and community settings.

Disseminate the message of"You Are Not Alone" to families and caregivers.

Participate in outreachactivities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned bythe Reporting Manager.

Requirements

RequiredQualifications and Skills:

Education: Masters in Social Work (MSW) from a recognized institution

Experience: 2–3 years in social work, preferably in hospital/healthcaresettings

Skills& Competencies:

Computerliteracy (MS Office, Internet)

Goodcommunication (spoken & written English)

Knowledge/experiencein pediatric oncology preferred

Ability tocoordinate with healthcare teams and beneficiaries

Datamanagement and report writing

Empathy,problem-solving, and cultural sensitivity

KeyCompetencies:

Compassionateand Patient-Centric Approach

Case Management& Documentation

Interpersonal& Communication Skills

StakeholderCoordination (internal & external)

Multitasking& Time Management

Teamwork andAdaptability