Social Worker

Zoho; Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

CanKids KidsCan seeks a Social Worker to support children with cancer and their families through treatment stages, ensuring smooth psychosocial transition and resource facilitation from admission to discharge.

The role bridges doctors and families, coordinating care activities, managing data and reports, and driving awareness at hospital units and local communities.

Qualifications

• Masters in Social Work (MSW) from a recognized institution.
• 2-3 years in social work, preferably in hospital/healthcare settings.
• Knowledge/experience in pediatric oncology preferred.
• Ability to coordinate with healthcare teams and beneficiaries.
• Data management and report writing.

Responsibilities

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and associated cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.

Skills

Empathy

Coordination

Data management

Report writing

Stakeholder coordination

Education

MSW

Tools

Salesforce

Job description

Founded in 2004 by Poonam Bagai, herself a cancer survivor, CanKids KidsCan, the National Society for Change For Childhood Cancer In India partners with hospitals, medical professionals, and state governments to enable access and best standards of treatment, care and support across 60 cities and 22 states of India.

Catering to childhood cancer patients from primarily underprivileged families, CanKids is present in 141 hospitals across India. Through our signature programYANA (You Are Not Alone) - CanKids provides medical, drugs & diagnostics support, accommodation through Home Away from Homes, , patient transport, blood support, nutrition & rations, education and counselling support.

In order to increaseAccess2Care, CanKids has MOUs with 8 state governments asknowledgeandtechnical partnersfor childhood cancer and 16 State Projects Across India.

Job Description

The Social Worker plays a vital role in supporting children with cancerand their families through every stage of the treatment journey. The primaryresponsibility is to ensure smooth psychosocial transition and resourcefacilitation from admission to discharge. The Social Worker also serves as thebridge between doctors and families, coordinates care activities, manages dataand reports, and drives awareness and education at hospital units and localcommunities.

Key Responsibilities

Key Responsibilities

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and associated cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.

• Chattai Clinic and Hospital Unit Coordination

• Assist in operating Chattai Clinics and running daily CanKids hospital activities.
• Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.

• Documentation & Data Management

• Maintain complete and accurate documentation for new patients including ID verification and case files.
• Maintain and update patient databases (PIS/MSF/Salesforce).
• Coordinate documentation for government schemes, grants, and external support.
• Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.
• Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage and ensure compliance.
• Coordinate with the Program Officer and Medical Officer for operational matters.

• Awareness & Community Engagement

• Conduct awareness sessions about childhood cancer in hospital and community settings.
• Disseminate the message of You Are Not Alone to families and caregivers.
• Participate in outreach activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by the Reporting Manager.

Requirements

RequiredQualifications and Skills:

• Education: Masters in Social Work (MSW) from a recognized institution
• Experience: 2-3 years in social work, preferably in hospital/healthcare settings
• Knowledge/experience in pediatric oncology preferred
• Ability to coordinate with healthcare teams and beneficiaries
• Data management and report writing
• Empathy, problem-solving, and cultural sensitivity
• Compassionate and Patient-Centric Approach
• Stakeholder Coordination (internal & external)