Social Worker

Zoho; Kamrup Metropolitan; On-site; INR 300,000 - 600,000; Full time

Job summary

CanKids KidsCan in India seeks a dedicated social worker to support admission of child patients, plan treatment with families, and coordinate care across hospital teams.

The role emphasizes data management, documentation for government schemes, and donor reporting, with engagement in awareness programs and patient-family support activities.

Qualifications

• Education: Masters in Social Work (MSW) from a recognized institution.
• Experience: 2–3 years in social work, preferably in hospital/healthcare settings.
• Knowledge/experience in pediatric oncology preferred.
• Ability to coordinate with healthcare teams and beneficiaries.
• Data management and report writing.
• Compassionate and patient-centric approach.
• Stakeholder coordination (internal & external).

Responsibilities

• Facilitate admission and registration of new child patients under CanKids.
• Support doctors and families in planning treatment and associated cost estimations.
• Bridge communication between medical teams and families.
• Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatment and support progress in the patient database.
• Assist in operating Chattai Clinics and running daily CanKids hospital activities.
• Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.
• Maintain complete and accurate documentation for new patients including ID verification and casefiles.
• Maintain and update patient databases (PIS/MSF/Salesforce).
• Coordinate documentation for government schemes, grants, and external support.
• Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.
• Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.
• Administer assigned support programs including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage and ensure compliance.
• Coordinate with the Program Officer and Medical Officer for operational matters.
• Conduct awareness sessions about childhood cancer in hospital and community settings.
• Disseminate the message 'You Are Not Alone' to families and caregivers.
• Participate in outreach activities, health camps, or advocacy programs.
• Perform additional tasks as assigned by the Reporting Manager.

Skills

Empathy

Communication

Data management

Report writing

Stakeholder coordination

Problem-solving

Cultural sensitivity

Education

MSW (Masters in Social Work)

Job description

Founded in 2004 by Poonam Bagai, herself a cancer survivor, CanKids KidsCan, the National Society for Change For Childhood Cancer In India partners with hospitals, medical professionals, and state governments to enable access and best standards of treatment, care and support across 60 cities and 22 states of India.

Catering to childhood cancer patients from primarily underprivileged families, CanKids is present in 141 hospitals across India. Through our signature programYANA (You Are Not Alone)– CanKids provides medical, drugs & diagnostics support, accommodation through Home Away from Homes, , patient transport, blood support, nutrition & rations, education and counselling support.

In order to increaseAccess2Care, CanKids has MOUs with 8 state governments asknowledgeandtechnical partnersfor childhood cancer and 16 State Projects Across India.

Job Description

Key Responsibilities

• Facilitate admission andregistration of new child patients under CanKids.
• Support doctors andfamilies in planning treatment and associated cost estimations.
• Bridge communicationbetween medical teams and families.
• Ensure support servicesincluding medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatmentand support progress in the patient database.

Chattai Clinic andHospital Unit Coordination

• Assist in operating ChattaiClinics and running daily CanKids hospital activities.
• Liaise with hospitalauthorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent SupportGroup (PSG) volunteers and patient-family engagement activities.

Documentation &Data Management

• Maintain complete andaccurate documentation for new patients including ID verification and casefiles.
• Maintain and update patientdatabases (PIS/MSF/Salesforce).
• Coordinate documentationfor government schemes, grants, and external support.
• Prepare monthly andquarterly reports for donors, hospital partners, and internal reporting.
• Handle unit-levelresponsibilities including imprest fund management for medicine purchases andward requirements.
• Administer assigned supportprograms including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage andensure compliance.
• Coordinate with the ProgramOfficer and Medical Officer for operational matters.

Awareness &Community Engagement

• Conduct awareness sessionsabout childhood cancer in hospital and community settings.
• Disseminate the message of"You Are Not Alone" to families and caregivers.
• Participate in outreachactivities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned bythe Reporting Manager.

Requirements

RequiredQualifications and Skills:

• Education: Masters in Social Work (MSW) from a recognized institution
• Experience: 2–3 years in social work, preferably in hospital/healthcaresettings
• Knowledge/experiencein pediatric oncology preferred
• Ability tocoordinate with healthcare teams and beneficiaries
• Datamanagement and report writing
• Empathy,problem-solving, and cultural sensitivity
• Compassionateand Patient-Centric Approach
• StakeholderCoordination (internal & external)