Social Worker

CanKids KidsCan; Kamrup Metropolitan; On-site; INR 300,000 - 600,000; Full time

Job summary

CanKids KidsCan seeks a social work professional to enhance patient services and hospital coordination. You will assist in admissions, plan treatments with families, and manage data and reports for transparency with donors.

The role involves program coordination, awareness activities, and liaison with clinical and administrative teams to ensure comprehensive care for pediatric patients.

Qualifications

• Masters in Social Work with relevant hospital exposure.
• 2–3 years of social work experience in hospital/healthcare settings.
• Strong communication, empathy and data handling skills.

Responsibilities

• Coordinate patient admission and registration for new child patients.
• Support treatment planning and cost estimation with doctors and families.
• Bridge communication between medical teams and families.
• Ensure medicines, lodging, blood and hygiene support are provided.
• Update patient progress in the database and manage documentation.
• Coordinate clinic/hospital unit activities and engage PSG volunteers.
• Prepare monthly/quarterly donor and partner reports.
• Conduct awareness sessions and outreach to families.
• Handle imprest and program coordination with officers.

Skills

Communication

Empathy

Coordination with healthcare teams

Data management

Report writing

MS Office

English proficiency

Education

Master's in Social Work

2–3 years hospital/healthcare experience

Tools

MS Office

Job description

Job Description:

Key Responsibilities

Patient Services &Support Coordination

• Facilitate admission andregistration of new child patients under CanKids.
• Support doctors andfamilies in planning treatment and associated cost estimations.
• Bridge communicationbetween medical teams and families.
• Ensure support servicesincluding medicines, TSPs, lodging, blood, and hygiene awareness are provided.
• Regularly update treatmentand support progress in the patient database.

Chattai Clinic andHospital Unit Coordination

• Assist in operating ChattaiClinics and running daily CanKids hospital activities.
• Liaise with hospitalauthorities to ensure smooth functioning of assigned CHSUs.
• Oversee Parent SupportGroup (PSG) volunteers and patient-family engagement activities.

Documentation &Data Management

• Maintain complete andaccurate documentation for new patients including ID verification and casefiles.
• Maintain and update patientdatabases (PIS/MSF/Salesforce).
• Coordinate documentationfor government schemes, grants, and external support.
• Prepare monthly andquarterly reports for donors, hospital partners, and internal reporting.

Administrative &Financial Responsibilities

• Handle unit-levelresponsibilities including imprest fund management for medicine purchases andward requirements.
• Administer assigned supportprograms including Jiv Daya or other donor-linked initiatives.
• Track FCRA fund usage andensure compliance.
• Coordinate with the ProgramOfficer and Medical Officer for operational matters.

Awareness &Community Engagement

• Conduct awareness sessionsabout childhood cancer in hospital and community settings.
• Disseminate the message of"You Are Not Alone" to families and caregivers.
• Participate in outreachactivities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned bythe Reporting Manager.

Requirements

RequiredQualifications and Skills:

• Masters in Social Work (MSW) from a recognized institution
• 2–3 years in social work, preferably in hospital/healthcaresettings

Skills& Competencies:

• Computerliteracy (MS Office, Internet)
• Goodcommunication (spoken & written English)
• Knowledge/experiencein pediatric oncology preferred
• Ability tocoordinate with healthcare teams and beneficiaries
• Datamanagement and report writing
• Empathy,problem-solving, and cultural sensitivity

KeyCompetencies:

• Compassionateand Patient-Centric Approach
• Case Management& Documentation
• Interpersonal& Communication Skills
• StakeholderCoordination (internal & external)
• Multitasking& Time Management
• Teamwork andAdaptability