Role Overview
We’re looking for a creative, data-driven Social Media Manager to lead Habuild’s presence across Instagram, Facebook, YouTube, LinkedIn, and emerging platforms.
You’ll own the content calendar and performance analysis — ensuring Habuild’s digital presence inspires, educates, and builds trust every day.
Key Responsibilities
Content & Campaigns
- Own the monthly social media calendar strategy across platforms.
- Collaborate with content teams to conceptualize campaigns for topical moments (International Yoga Day, New Year, Women’s Day, etc.).
- Maintain brand tone across all touchpoints.
Analytics & Performance
- Analyze weekly/monthly performance and optimize accordingly.
- Build reports that connect engagement metrics to business KPIs (sign-ups, retention, sentiment).
- Lead Habuild’s social listening & community response across Instagram, YouTube, Google Reviews, and WhatsApp to increase engagement.
- Monitor brand mentions and user feedback in real-time.
- Create a clear ORM SOP: escalation matrix, tone of voice, and response turnaround time.
- Turn negative experiences into brand moments — respond with empathy, resolve quickly, and celebrate recoveries.
Community Building
- Nurture Habuild’s digital communities especially YT and Instagram followers.
- Engage with user-generated content, comments, and testimonials.
- Amplify stories of transformation and consistency from the Habuild community.
Coordination & Workflow
- Collaborate with internal teams (Design, Product, Ops, PR) for campaign execution.
- Brief, manage, and review freelancers or partner agencies (designers, editors, ORM tools).
- Stay updated with trends in wellness, yoga, and social media, test new formats before others do.
Content Creation & Ideation
- Contribute actively to content ideation by bringing fresh, creative ideas aligned with Habuild’s brand voice and community ethos.
- Develop engaging scripts, copies, and captions across formats to drive meaningful audience interaction.
- Build and execute storytelling playbooks that enhance engagement and strengthen brand recall across platforms.
- Collaborate with internal teams and agency partners during brainstorming sessions to shape impactful content narratives and campaigns.
Requirements
- 5-7 years of experience in managing brand social media (preferably in wellness, consumer tech, or lifestyle).
- Strong understanding of content formats, storytelling, and community building.
- Hands‑on with tools like Meta Business Suite, YouTube Studio, Google Sheets, and social listening platforms (Sprout, Hootsuite, etc.).
- Calm under pressure, empathetic in tone, and obsessive about brand perception.
Preferences (Nice to Have)
- Familiarity with project management tools like ClickUp or similar platforms to support smooth collaboration and workflow management.
- A proactive and ownership-driven mindset, with the ability to take initiative and bring new ideas to the table.
- A strong team player who contributes positively to both work outcomes and team culture.
- A flexible, learning-oriented approach, with openness to explore cross-functional exposure and support wherever required.